General Manager - Pet Resort Operations

PetSuites Lakeville located in Lakeville, MN is looking for an experienced General Manager to lead the pack! Get AI-powered advice on this job and more exclusive features. PetSuites Lakeville located in Lakeville, MN is looking for an experienced General Manager lead the pack! Overview A General Manager (GM) is responsible for overall operations, customer experience, sales performance and the execution of brand excellence in a resort. The GM is responsible for maximizing the sales and profits of the site. The GM must maintain an exceptional level of customer service by developing a strong team including a Resort Manager, Shift Leads and Team Members. The GM and the Team will lead and create a resort culture based on NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for both our internal and external customers. Operations Company Overview Based in Austin, Texas, National Veterinary Associates (“NVA”)is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to execute its growth plans, via acquisition new resort and same store initiatives. NVA’s pet resorts business line competes in an $8+ billion industry that predicted to grow over 6% through 2028.

As of, 2019 over 67% US households have petThe trends towards humanization of pets and demand for premium/luxury offerings in animal care and goods space.

#J-18808-Ljbffr