Receptionist Job at Atria Management Company in San Diego

Responsibilities

• Answer incoming telephone calls in a cheerful and marketing‑oriented way, determine purpose of callers, and forward calls to appropriate personnel or department.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer general questions about the community and provide callers with address, directions, and other information, referring other specific questions to appropriate staff.
• Welcome on‑site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Coordinate guestroom reservations.
• Maintain current list of residents who are hospitalized.
• Update appointment calendars, including transportation and beauty calendars, as directed.
• Receive, sort, and route mail, and maintain and route publications.
• Distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.).
• Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• Order, receive, and maintain office supplies.
• Collect rent checks from residents and family members and provide needed information to bookkeeping for billing.
• Collect money for store purchases and meal tickets, etc.
• May drive company vehicle from community to social and other destinations (only if required by community).
• May perform other duties as assigned.

Qualifications

• High school diploma or GED; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria‑specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; able to write simple correspondence.
• Able to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
• Able to add and subtract two‑digit numbers and to multiply and divide with 10’s and 100’s.
• Able to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions; able to deal with problems involving a few concrete variables in standardized situations.
• Able to operate telephone, emergency call system, monitoring board or beeper, photocopier.
• Able to work various schedules and shifts as needed.

Benefits

• Paid holidays and PTO.
• Annual anniversary rewards dependent on classification, starting at $500 for full‑time employees.
• Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results.
• Health, dental, vision, and life insurance.
• Retirement savings plan / 401(k) employer match.
• Tuition reimbursement (U.S. based communities).
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location.

Application Process

Apply online by selecting the “Apply Now” button on the job posting. The application should take 5–10 minutes to complete and requires a confirmation email thereafter. Each stage of the hiring process is described below:

• Application Review – every application receives due consideration. Qualified applicants will be contacted for an interview.
• Interviews & Assessments – conducted by phone or in person by an Atria recruiter or hiring manager, and may include additional interviews, reference checks, and skill assessments.
• Offer Letter – if chosen, an offer will be made by phone and email, followed by an electronic acceptance form.
• Post‑Offer Process – includes background check and/or drug screen, along with additional forms and instructions.
• Onboarding – on the first day, new hires will meet coworkers, receive a workplace tour, and begin any required training.

Location & Salary: Chula Vista, CA – $35,000.00–$40,000.00 (posted 11 months ago)