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Berklee College of Music

Assistant Director of Operations for Student Involvement

Berklee College of Music, Boston, Massachusetts, us, 02298

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Job Description Berklee seeks a dynamic and detail-oriented

Assistant Director of Operations for Student Involvement

to manage crucial resources and administrative functions that support a positive, entrepreneurial, and vibrant campus experience. If you have a passion for working with

creative students

and are driven by a

mission

to provide seamless,

student-centered

services, this is an excellent opportunity to contribute to the global leader in music and performing arts education. Your focus on efficiency and service directly contributes to Berklee's

commitment to creativity

and

innovation .

At Berklee, your work directly supports the next generation of creative leaders.

About the Role & Responsibilities Reporting to the Assistant Dean for Student Life, this role manages a variety of student-facing services and administrative/auxiliary functions. You will be instrumental in the smooth operational execution of student programs and resource management, requiring financial acumen and strong organizational skills. Some nights and weekends may be required.

Key Responsibilities

Manage and support

departmental financial processes

(contracts, purchasing, invoices, reconciling procurement cards) in partnership with the programming team.

Provide budgetary and administrative support for

clubs, organizations, and student programs .

Supervise and develop

operational support of

student employees

through training, scheduling, and performance oversight.

Oversee the

Campus Life service desk

and manage the implementation and sale of

off-campus programs

(e.g., tickets, passes).

Manage the institution’s comprehensive

locker program

and organize the

MBTA pass program .

Manage student and parent inquiries across digital platforms, making appropriate referrals.

Contribute to Berklee’s

digital presence

through social media strategy and content creation.

What You'll Bring We need an organized, service-oriented professional with the ability to manage competing priorities and apply fiscal planning techniques within financial constraints.

Key Requirements

Bachelor’s degree

and

2-3 years of experience

in Higher Education or a related field (Master’s degree encouraged).

Extensive experience in a college or university setting is preferred.

Experience in

supervisory, project management, budget management, and assessment

is preferred.

Ability to

apply budgetary and fiscal planning techniques

within financial constraints.

Ability to

organize work effectively, prioritize objectives , and exercise independent judgment.

Ability to integrate resources, policies, and information for the determination of procedures and solutions.

Ability to communicate effectively—orally, by phone, in person, and in writing.

Berklee Culture & Benefits Berklee’s mission is to

educate, train, and develop the world's most inspired and innovative artists . You'll be part of a passionate, diverse, and global community dedicated to this vision.

Here, you’ll find:

A

mission-driven culture

where your ideas matter and your impact is visible.

A

diverse and inclusive community

committed to

lifelong learning and collaboration .

Generous Paid Time Off (PTO) and

paid holidays, including a winter break , to support

work-life balance .

Comprehensive health, dental, and life insurance plans.

Tuition benefits

for you and your family, including free or discounted courses.

Retirement planning with a

403(b) plan and matching contributions .

Access to

unforgettable performances, guest artists, and events .

Join us in shaping the vibrant student experience at Berklee!

Hiring Range:

$62,000

to

$73,000 ; salary dependent on relevant experience and education.

Please visit the Total Rewards page to learn more about the benefits of working at Berklee.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff

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