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Block

Embedded Site Reliability Engineer

Block, San Francisco, California, United States, 94199

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Embedded Site Reliability Engineer

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Proto is accelerating the world's transition to an open economy with products that increase access and independence for everyone. We’re building Bitkey, a simple and safe self-custody bitcoin wallet that will put customers in control, as well as hardware and software that will help decentralize bitcoin mining and enable new and innovative use cases for bitcoin mining. We’re developing these products in the open - you can read more about them at bitkey.build and mining.build. Within Proto, our Bitcoin Products team delivers the product and go-to-market strategy, software, firmware, and custom silicon needed to make Bitkey and our ambitious mining initiatives a reality. Come build the future of money with us!

The Role The Proto software team is responsible for prototyping, designing, and delivering software applications to support Block's state-of-the-art custom Bitcoin mining chip. We work closely with the ASIC and Electrical Engineering teams to redefine what Bitcoin mining looks like.

The candidate will be responsible for all aspects of software development, which includes building, testing, and deploying on both bare metal embedded and Linux environments.

You Will

Develop and maintain cloud hosted observability platform for deployed devices

Maintain well structured defect documentation and system status reporting using observability platform

Support the development and maintenance of embedded software and tooling

Conduct in-bound issue triage for bug reports and hardware field failures

Implement tests or detection methods for new failure modes

Collaborate with the team to help develop features and resolve production issues

Conduct ongoing reliability and performance testing to qualify software releases to customers and to manufacturing

Organize customer impact assessments for field defects and software bugs in production

Partner with stakeholders to ensure technical execution meets expectations

You Have

6+ years of relevant professional experience.

Experience using Python or Go for automated testing, build systems, and/or systems integration

Experience developing internal web apps with Javascript/Typescript and SQL

Basic proficiency in C, C++, or Rust

Experience triaging production bugs and/or field defects on hardware products

Experience with metrics, monitoring, logging, and alerting platforms (e.g. Grafana, Splunk, DataDog, Elastic platforms)

Experience with embedded systems, knowledge of operating systems, familiarity with software development tools, understanding of hardware-software interfaces

Experience developing or maintaining Linux services or applications

Nice To Have

Knowledge of Bitcoin mining

Experience conducting preliminary root cause analysis using a multimeter, logic analyzer, and/or firmware tests

Experience developing or supporting electronics or IoT products

Understanding of common communications protocols (e.g. Ethernet, SPI, UART, I2C, USB), debugging practices (e.g. JTAG and associated GDB integrations), and basic electrical design knowledge

Degree in CS, CE, EE, or equivalent practical experience

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with your recruiter.

Seniority level Mid-Senior level

Employment type Full-time

Job function Engineering and Information Technology

Zone A $217,800—$326,800 USD

Zone B $207,000—$310,400 USD

Zone C $196,100—$294,100 USD

Zone D $185,200—$277,800 USD

Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us at privacy@block.xyz with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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