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Huega House

Senior Operations Manager

Huega House, San Diego, California, United States, 92189

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Senior Operations Manager Location: San Diego, CA (preferred)

Reports To: CEO and Co-Founder

Salary: $90,000 to $120,000

Start Date: January 2026

Huega House is a fast growing lifestyle and apparel brand built around community, thoughtful design, and premium quality. As our first Operations hire, you will build the operational backbone of the company and create the systems that support our next stage of growth. If you enjoy structure, clarity, and fast moving environments, this role is for you.

What You Will Do Operations Leadership

Manage daily operations across ecommerce, wholesale, inventory, and fulfillment

Build scalable processes and SOPs across the business

Identify bottlenecks, implement solutions, and improve efficiency

Evaluate and integrate new tools and automations

Inventory and Demand Planning

Own forecasting, inventory planning, and SKU level reorders

Track sales velocity, seasonality, and launch calendars to predict demand

Maintain accurate inventory across Shopify and 3PL

Monitor low stock, stockouts, and replenishment cycles

Recommend air vs ocean freight based on inventory needs and margin impact

Supply Chain and Production

Communicate with suppliers regarding POs, timelines, and quality

Track production progress and inbound shipments

Align restocks with product launches and sales momentum

Prepare product data and documentation for incoming goods

3PL and Fulfillment

Manage daily 3PL relationship and performance metrics

Oversee fulfillment accuracy, receiving, and inventory counts

Resolve issues related to delays, missing items, returns, or compliance

Support wholesale requirements including routing guides and labeling

Shopify Systems and Integrations

Own product setup, SKUs, variants, bundles, and inventory syncing

Oversee Shopify integrations with 3PL and operational apps

Work with developers on automations, tags, metafields, and reporting

Cross Functional Support

Support wholesale operations, compliance, and PO creation

Provide operational data for finance including forecasting and margin tracking

Improve returns workflows in partnership with customer support

Ensure operational readiness for all launches and seasonal drops

Cost Optimization and Reporting

Analyze packaging, shipping, fulfillment, and freight costs

Track key cost drivers and identify savings opportunities

Evaluate margin and landed cost by SKU or collection

Recommend changes that improve operational efficiency and profitability

Build basic dashboards or reports to provide visibility into KPIs

Who You Are

Organized, detail oriented, and strong at problem solving

Entrepreneurial and comfortable building systems from scratch

Clear, proactive communicator with cross functional partners

Experienced in ecommerce operations (apparel preferred)

Shopify experience required

Bonus: Experience with forecasting tools, 3PL software, WMS/ERP, or wholesale operations

Why This Role Is Exciting

You will build the foundation for a high growth brand

You will have real ownership and autonomy

Your work directly impacts customer experience, profitability, and scalability

Clear room for growth as the business expands

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail Apparel and Fashion

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