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IHG Hotels & Resorts

Sr. Manager, Group Sales (Association/Leisure) - InterContinental San Francisco

IHG Hotels & Resorts, San Francisco, California, United States, 94199

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Sr. Manager, Group Sales (Association/Leisure) - InterContinental San Francisco

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IHG Hotels & Resorts .

This role is responsible for the Association and Leisure markets where you will oversee and implement all sales activities for a specific area of responsibility or market segment(s), including developing new accounts, maintaining existing accounts, and implementing sales strategies.

What you will do

Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation, telephone contacts and written communication.

Achieve personal and team sales goals as assigned.

Implement hotel-level tactical sales plans to increase profitability through higher average rates, increased occupancy, and higher business volume during off-peak periods, enhancing the hotel’s image in the local community.

Build and maintain relationships with officials and representatives of local community groups and companies; attend out-of-town conventions and trade shows to promote new business and increase sales.

Produce monthly reports and sales forecasts for assigned area.

Actively participate in forecasting and goal setting; participate in the annual budget process and development of sales and marketing plans.

Promote teamwork and quality service through daily communication and coordination with other departments.

Review daily business levels, anticipate critical situations, and plan effective solutions with department heads.

Interact with outside contacts:

Guests – to ensure their total satisfaction.

Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets – to ensure repeat business, follow up on events, and generate new business.

Other contacts as needed (Professional organizations, community groups, local media).

Coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.

Perform other duties as assigned.

Serve as “manager on duty” as required.

Qualifications

Minimum of two years of experience in hotel sales focusing on association & leisure markets.

Bachelor’s degree in marketing or related field, or equivalent combination of education and experience.

Above average English communication skills – both verbal and written; knowledge of another language preferred.

Physical fitness – ability to frequently stand up or move within and outside the facility.

Strength – able to carry or lift items weighing up to 25 pounds and handle smaller objects regularly.

Rapport – demonstrated ability to interact with guests, employees and third parties reflecting highly on the hotel, the brand and the company.

Flexibility – willingness to work nights, weekends and holidays.

Math – basic math, budgeting, profit/loss concepts, percentages, and variances used frequently.

Critical thinking – problem solving, reasoning, motivating, organizational and training abilities used often.

Ability to travel to attend workshops, tradeshows, conventions, etc.

A valid Driver’s License.

What you can expect Hourly pay range:

$45.00 to $55.00 . The role is eligible for bonus pay.

Start your journey with us today.

Important information

The salary range listed is the lowest to highest pay scale we believe we would pay for this role at the time of posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

No amount of pay is considered to be wages or compensation until it is earned, vested and determinable. The amount and availability of any bonus, commission or other form of compensation allocated to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

If you require reasonable accommodation during the application process, click here.

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, click here to read about applicable benefits.

Job details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Other

Industries: Hospitality

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