Director of AI-Powered Customer Experience

A leading collectibles platform is seeking a Director of Customer Experience to elevate the customer support function using AI-driven systems. This role demands leadership of both onshore and offshore teams, focusing on operational excellence and fraud prevention. Candidates should have a proven history of improving service quality in high-growth environments. If you thrive in fast-paced and innovative settings, this position offers significant autonomy and the chance to shape the customer experience within the collectibles ecosystem. #J-18808-Ljbffr