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Advantage Technical

Technical Assistance Center Specialist

Advantage Technical, Irvine, California, United States, 92713

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Technical Assistance Center Specialist - Power Up Your Automotive Expertise Drive Solutions, Support Dealerships, and Keep Engines Running Smoothly

Step into a dynamic role at the heart of automotive service support. As a

Technical Assistance Center Agent , you'll be the go-to expert for dealership technicians, providing critical warranty approvals and technical guidance on engine repairs. This role blends hands-on automotive knowledge with data-driven analysis, giving you the opportunity to impact service quality and efficiency across a leading automotive network.

Pay and Schedule Hourly Pay:

$34.71

Schedule:

Flexible leave coverage with potential for long-term contract

Key Responsibilities

Provide warranty approvals for engine repairs to dealership technicians

Record, track, and manage technical inquiries in the Technical Assistance Database

Investigate and analyze vehicle specifications and system operations to resolve inquiries and validate service publications

Prepare trend analysis and technical reports from the database

Offer technical assistance to parts department hotline and technical personnel

Collaborate with dealership teams to ensure consistent application of service procedures

Why You'll Love This Role This position offers a competitive benefits package designed to support your health, career, and work-life balance. Enjoy comprehensive medical, dental, and vision insurance, 401(k) retirement savings plans, employee assistance programs, commuter benefits, pet insurance, health savings accounts, AD&D coverage, and exclusive employee discounts. With long-term contract potential, this role is an excellent opportunity for automotive service professionals looking to grow and develop their expertise in a supportive environment.

Requirements

5+ years of experience as an automobile service technician

Dealership technician experience required

Two-year technical degree in vocational/automotive technology or equivalent experience preferred

Multiple ASE certifications desired; Master ASE certification preferred

Strong troubleshooting skills for electrical systems and OBD II emission systems

Proficiency in computer word processing and database programs

Ready to Accelerate Your Career? If you're a

skilled automotive technician

with dealership experience and a passion for problem-solving, this opportunity puts you at the forefront of service excellence.

Click Apply Now

to join a team where your expertise drives results and supports automotive innovation.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer.

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