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Encode, Inc.

Systems Engineer IV (Washington)

Encode, Inc., Washington, District Of Columbia, United States, 20022

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Position Overview The Systems Engineer IV provides advanced engineering support for cloud and on-premise infrastructure, with a primary focus on architecting, deploying, and maintaining AWS environments. This role collaborates closely with internal IT teams to enhance infrastructure reliability, automate provisioning, and support enterprise-level systems operations. Key Responsibilities Architect, engineer, configure, and deploy AWS and related infrastructure technologies using approved organizational standards. System Engineer IV Partner with Systems Operations to build self-service infrastructure provisioning, CI/CD delivery pipelines, logging tools, and monitoring services. System Engineer IV Maintain and update system documentation as needed. System Engineer IV Collaborate with IT Operations Engineers to install, configure, and support physical and virtual server environments. System Engineer IV Continuously monitor, troubleshoot, and improve infrastructure performance and stability. System Engineer IV Operate enterprise monitoring, alerting, backup, antivirus, anti-spam, and malware protection tools, as well as offsite storage and data-mirroring systems. System Engineer IV Core Competencies Forward-thinking and able to anticipate operational needs. System Engineer IV Strong critical thinking and analytical problem-solving skills. Demonstrates adaptability, openness to innovation, and change. Communicates effectively across multiple channels with emotional intelligence. Performance-focused, with the ability to set and meet clear goals. Customer-oriented with a commitment to service excellence. Committed to continuous learning and developing self and others. Collaborative mindset with the ability to work across teams and stakeholders. System Engineer IV Required Skills & Experience 710 years of directly related IT systems engineering or administration experience. System Engineer IV Strong AWS cloud architecture experience, including CLI usage. Expertise in Shell scripting (Shell, Perl, Python). Hands-on experience with Unix/Linux installation, administration, operations, and maintenance. Proficiency with Unix/Linux security tools, ports, protocols, routing, and switching in firewalled WAN environments. Extensive experience with AWS services such as ECS, EC2, API Gateway, S3, Lambda, etc. System Engineer IV Experience managing Public Cloud infrastructure environments. Advanced skills in designing, developing, and troubleshooting new and existing scripts. Experience operating in a mature enterprise IT environment. Preferred/Bonus Skills Experience with RHEL Satellite Server. Experience with Puppet configuration management. Familiarity with Atlassian tools (e.g., Jira, Confluence). System Engineer IV Education & Certifications Bachelors degree in Computer Science, Information Technology, or related field (or equivalent work experience of 8+ years). System Engineer IV AWS Certification preferred. System Engineer IV Experience Requirement A minimum of 10 years of total professional experience performing related duties in systems engineering or similar roles.