Waaree Solar Americas Inc.
Windows System Administrator (Brookshire)
Waaree Solar Americas Inc., Brookshire, Texas, United States, 77423
Location (Onsite): 2439 Discovery Hills Parkway, Brookshire, TX 77423
Job Summary Statement:
The IT System Administrator will be responsible for providing first-line desktop support to users, resolving day-to-day technical issues, and maintaining desktops, network connectivity, and related IT assets. The ideal candidate should have a good understanding of Windows operating systems, basic networking, and virtualization fundamentals.
Essential Job Duties and Responsibilities:
Provides first-level technical support for desktops, printers, and end-user devices. Installs, configures, and troubleshoots Windows 10/11 and basic server access. Handles user account management in Active Directory (password resets, group membership, etc.). Assists in network troubleshooting (LAN/Wi-Fi/VPN connectivity issues). Logs all incidents and service requests in the IT ticketing system and ensure timely resolution. Supports Microsoft Office applications and commonly used software. Coordinates with the IT team for escalations of complex issues. Performs regular checks on antivirus updates, backups, and patch compliance. Maintains IT asset records and ensure hardware/software is updated. Supports users remotely and onsite as per business requirements. Other duties as assigned.
Minimum Requirements and Qualifications:
Associates degree in Computer Science, IT, or related field. 3 years experience in IT desktop or technical support. Windows 10/11 and basic Windows Server understanding. Basic knowledge of VMware or other virtualization tools. Networking fundamentals
IP addressing, DNS, DHCP, and LAN/Wi-Fi setup. Understanding of antivirus and endpoint security. Good communication and customer service skills. Able to read, write, speak and comprehend English. Ability to lift up to 35 lbs.
Preferences: Certifications: CompTIA A+, MTA, or CCNA (beginner level).
Job Summary Statement:
The IT System Administrator will be responsible for providing first-line desktop support to users, resolving day-to-day technical issues, and maintaining desktops, network connectivity, and related IT assets. The ideal candidate should have a good understanding of Windows operating systems, basic networking, and virtualization fundamentals.
Essential Job Duties and Responsibilities:
Provides first-level technical support for desktops, printers, and end-user devices. Installs, configures, and troubleshoots Windows 10/11 and basic server access. Handles user account management in Active Directory (password resets, group membership, etc.). Assists in network troubleshooting (LAN/Wi-Fi/VPN connectivity issues). Logs all incidents and service requests in the IT ticketing system and ensure timely resolution. Supports Microsoft Office applications and commonly used software. Coordinates with the IT team for escalations of complex issues. Performs regular checks on antivirus updates, backups, and patch compliance. Maintains IT asset records and ensure hardware/software is updated. Supports users remotely and onsite as per business requirements. Other duties as assigned.
Minimum Requirements and Qualifications:
Associates degree in Computer Science, IT, or related field. 3 years experience in IT desktop or technical support. Windows 10/11 and basic Windows Server understanding. Basic knowledge of VMware or other virtualization tools. Networking fundamentals
IP addressing, DNS, DHCP, and LAN/Wi-Fi setup. Understanding of antivirus and endpoint security. Good communication and customer service skills. Able to read, write, speak and comprehend English. Ability to lift up to 35 lbs.
Preferences: Certifications: CompTIA A+, MTA, or CCNA (beginner level).