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Insomnia Cookies

Shift Leader

Insomnia Cookies, Schenectady, New York, United States

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Insomnia Cookies is actively interviewing Shift Leaders for our brand-new Schenectady, NY location at 118 Jay St, Schenectady, NY 12305.

Responsibilities

Provide incredible customer service and quality products to all guests throughout their experience.

Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.

Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.

Support and work alongside the Cookie Crew.

Provide a safe, clean, working environment for guests and staff and adhere to safe food‑handling practices.

Manage cash handling and deposits.

Desired Skills / Experience

At least 1 year of working experience in a customer‑service focused role.

Point of Sale systems experience.

Outstanding communication, time management, and people skills.

Outgoing/friendly/patient demeanor.

Detail‑focused and results‑oriented.

Ability to lead by example and motivate others.

Ability to lift up to 40 lbs.

Legally eligible to work in the United States.

Must be 18 years or older to be employed.

Sweet Shift Leader Perks

Starting pay of $16.00/hr.

Flexible part‑time work schedules.

Pay‑on‑Demand – get paid daily for total shift earnings.

Paid vacation and sick time off.

Interactive training & mentorship.

Pet insurance for your furry loved ones.

Job stability with a rapidly growing and reputable company.

Achievable growth/promotion opportunities.

Fun, exciting team environment.

Employee discount and free cookies with every shift.

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