Museum of Jewish Heritage – A Living Memorial to the Holocaust
Manager of Rental and Event Services
Museum of Jewish Heritage – A Living Memorial to the Holocaust, New York, New York, us, 10261
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Manager of Rental and Event Services
role at
Museum of Jewish Heritage – A Living Memorial to the Holocaust
The Museum of Jewish Heritage seeks an organized, personable, and versatile Manager of Rental and Event Services to support the Museum’s rental program. Under the supervision of the Director of Rental and Event Services, the Manager will assist in all facets of the venue rental functions including client contact, administrative oversight, logistical preparations, on‑site event production, and vendor management. The Manager is the liaison with the Operations and Security teams for scheduling, calendaring, and logistics, and works cross‑departmentally to assist with onsite event management for internal fundraisers and cultivation events.
Responsibilities
Provide excellent customer service to rental clients, guiding them through the inquiry, booking, planning, and event‑execution process
Conduct site visits and meetings to understand the client’s needs and objectives, showcase event spaces, discuss logistics, communicate Museum policies, and address any concerns
Manage all administrative aspects of the rental program, including generating contracts, data entry, and collaborating with the finance team for invoicing
Coordinate event logistics by developing detailed event timelines, room setups, and operational plans for external vendors (caterers, AV teams, equipment rental, etc.)
Liaise with the Operations and Security teams to calendar spaces, confirm building access for vendors and guests, schedule staffing (cleaning, security, and operations), and ensure the venue is physically set and prepared for all the event‑specific logistical needs
Manage on‑site vendors and event consultants, and oversee internal teams during events to ensure smooth set up, production, and breakdown in adherence with the Museum’s policies
Support internal departments by providing logistical expertise, vendor negotiation, and on‑site coordination for Museum‑hosted events, including fundraising galas, cultivation gatherings, and board functions
Contribute to the continuous improvement of the rental program by identifying workflow efficiencies, updating planning tools, and assisting in the development of promotional materials or client resources
Requirements
B.A./B.S. degree or two‑year degree required, preferred focus in event management or hospitality management or a related field
Three to five years of relevant experience in event management, including sales and client engagement
Excellent organizational skills with the capacity to manage simultaneous projects and teams
Collegial working style with the ability to collaborate across departments and with external partners
High level of initiative, integrity, and grace under pressure
Welcoming customer‑service orientation and ability to build client and vendor relationships
Strong computer skills (Microsoft 365 and CRM software)
Understanding of Jewish culture and traditions as they relate to site‑specific restrictions
Bilingual in Spanish is a plus, but not required
Must be present for rental events, which may require work on weekends, evenings, or early mornings
Position Details
Reports to: Director of Rental and Event Services
Schedule: Full‑time, 40 hours a week, requiring evening and weekend hours
Salary: $67,500–$77,500 with generous benefits
The Museum of Jewish Heritage is an equal‑opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices. Information about the Museum’s work and values can be found here.
For consideration, qualified candidates should submit a resume and letter of interest with the subject line “Manager of Rental and Event Services” to: humanresources@mjhnyc.org
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Manager of Rental and Event Services
role at
Museum of Jewish Heritage – A Living Memorial to the Holocaust
The Museum of Jewish Heritage seeks an organized, personable, and versatile Manager of Rental and Event Services to support the Museum’s rental program. Under the supervision of the Director of Rental and Event Services, the Manager will assist in all facets of the venue rental functions including client contact, administrative oversight, logistical preparations, on‑site event production, and vendor management. The Manager is the liaison with the Operations and Security teams for scheduling, calendaring, and logistics, and works cross‑departmentally to assist with onsite event management for internal fundraisers and cultivation events.
Responsibilities
Provide excellent customer service to rental clients, guiding them through the inquiry, booking, planning, and event‑execution process
Conduct site visits and meetings to understand the client’s needs and objectives, showcase event spaces, discuss logistics, communicate Museum policies, and address any concerns
Manage all administrative aspects of the rental program, including generating contracts, data entry, and collaborating with the finance team for invoicing
Coordinate event logistics by developing detailed event timelines, room setups, and operational plans for external vendors (caterers, AV teams, equipment rental, etc.)
Liaise with the Operations and Security teams to calendar spaces, confirm building access for vendors and guests, schedule staffing (cleaning, security, and operations), and ensure the venue is physically set and prepared for all the event‑specific logistical needs
Manage on‑site vendors and event consultants, and oversee internal teams during events to ensure smooth set up, production, and breakdown in adherence with the Museum’s policies
Support internal departments by providing logistical expertise, vendor negotiation, and on‑site coordination for Museum‑hosted events, including fundraising galas, cultivation gatherings, and board functions
Contribute to the continuous improvement of the rental program by identifying workflow efficiencies, updating planning tools, and assisting in the development of promotional materials or client resources
Requirements
B.A./B.S. degree or two‑year degree required, preferred focus in event management or hospitality management or a related field
Three to five years of relevant experience in event management, including sales and client engagement
Excellent organizational skills with the capacity to manage simultaneous projects and teams
Collegial working style with the ability to collaborate across departments and with external partners
High level of initiative, integrity, and grace under pressure
Welcoming customer‑service orientation and ability to build client and vendor relationships
Strong computer skills (Microsoft 365 and CRM software)
Understanding of Jewish culture and traditions as they relate to site‑specific restrictions
Bilingual in Spanish is a plus, but not required
Must be present for rental events, which may require work on weekends, evenings, or early mornings
Position Details
Reports to: Director of Rental and Event Services
Schedule: Full‑time, 40 hours a week, requiring evening and weekend hours
Salary: $67,500–$77,500 with generous benefits
The Museum of Jewish Heritage is an equal‑opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices. Information about the Museum’s work and values can be found here.
For consideration, qualified candidates should submit a resume and letter of interest with the subject line “Manager of Rental and Event Services” to: humanresources@mjhnyc.org
#J-18808-Ljbffr