Jimmy Britt Chevrolet Buick GMC
Join to apply for the
Service Advisor
role at
Jimmy Britt Chevrolet Buick GMC
Be among the first 25 applicants. This role is posted 1 week ago.
Jimmy Britt Chevrolet Buick GMC provided pay range This range is provided by Jimmy Britt Chevrolet Buick GMC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40,000.00/yr - $70,000.00/yr
As a Jimmy Britt Service Advisor, you will own the customer’s experience in the service lane. You’re the first point of contact with our guests regarding their vehicle status, repairs, diagnostics, and repairs. We’ll train you to be well‑versed in our product offerings, inventory needs, technician scheduling and customer service. Jimmy Britt strives to make every guest a customer for life, and we believe happy employees make happy customers. We reward individuals who are ready to work hard and stay motivated.
Are you ready to join a team where YOU MATTER and engage with our dynamic customer base? Then Jimmy Britt is right for you.
What We Offer
Outstanding pay plan with paid training
Comprehensive insurance package including medical, dental, and vision
Aggressive 401(k) plan
Access to NADA Training Programs
Industry‑leading technology, process, and products. We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction.
Industry‑best tools and technology
Responsibilities
Deliver exceptional, prompt, and courteous customer service to our guests
Oversee service orders and the flow of the drive lane
Take ownership of the customer’s experience by carrying out additional assignments that allow the dealership to leave a positive impression
Utilize all communication methods (phone, text, email, video, and in‑person) to keep the customer updated on the status of their vehicle
Leverage dealership tools to communicate with technicians and customers
Handle customer inquiries and complaints promptly and professionally, striving to resolve issues to their satisfaction
Assist the service lane team in answering inbound customer inquiries and scheduling maintenance
Ensure the daily inventory of technicians’ time is consistently utilized upon customer needs, distributing work efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Oversee and participate in quality control
Increase profitability by maximizing sales and executing retail promotions
Maintain top‑tier CSI scores and help deliver experiences that generate positive reviews
Oversee administration of warranty claims
Encourage company policies and adhere to Jimmy Britt standards that maintain compliance with applicable laws and regulations
Maintain a good working relationship with coworkers and collaborate with both management and technicians
Qualifications
Time management skills
Organized and friendly personality
Excellent communication skills with customers and guests
Ability to multitask despite environmental distractions
Ability to present options for service and repairs and explain offerings
Valid driver’s license and clean driving record
Well‑groomed personal appearance
High school diploma or equivalent
Previous experience as a service advisor preferred but not required
Bilingual is a plus
At Jimmy Britt, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Motor Vehicle Manufacturing
#J-18808-Ljbffr
Service Advisor
role at
Jimmy Britt Chevrolet Buick GMC
Be among the first 25 applicants. This role is posted 1 week ago.
Jimmy Britt Chevrolet Buick GMC provided pay range This range is provided by Jimmy Britt Chevrolet Buick GMC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40,000.00/yr - $70,000.00/yr
As a Jimmy Britt Service Advisor, you will own the customer’s experience in the service lane. You’re the first point of contact with our guests regarding their vehicle status, repairs, diagnostics, and repairs. We’ll train you to be well‑versed in our product offerings, inventory needs, technician scheduling and customer service. Jimmy Britt strives to make every guest a customer for life, and we believe happy employees make happy customers. We reward individuals who are ready to work hard and stay motivated.
Are you ready to join a team where YOU MATTER and engage with our dynamic customer base? Then Jimmy Britt is right for you.
What We Offer
Outstanding pay plan with paid training
Comprehensive insurance package including medical, dental, and vision
Aggressive 401(k) plan
Access to NADA Training Programs
Industry‑leading technology, process, and products. We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction.
Industry‑best tools and technology
Responsibilities
Deliver exceptional, prompt, and courteous customer service to our guests
Oversee service orders and the flow of the drive lane
Take ownership of the customer’s experience by carrying out additional assignments that allow the dealership to leave a positive impression
Utilize all communication methods (phone, text, email, video, and in‑person) to keep the customer updated on the status of their vehicle
Leverage dealership tools to communicate with technicians and customers
Handle customer inquiries and complaints promptly and professionally, striving to resolve issues to their satisfaction
Assist the service lane team in answering inbound customer inquiries and scheduling maintenance
Ensure the daily inventory of technicians’ time is consistently utilized upon customer needs, distributing work efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Oversee and participate in quality control
Increase profitability by maximizing sales and executing retail promotions
Maintain top‑tier CSI scores and help deliver experiences that generate positive reviews
Oversee administration of warranty claims
Encourage company policies and adhere to Jimmy Britt standards that maintain compliance with applicable laws and regulations
Maintain a good working relationship with coworkers and collaborate with both management and technicians
Qualifications
Time management skills
Organized and friendly personality
Excellent communication skills with customers and guests
Ability to multitask despite environmental distractions
Ability to present options for service and repairs and explain offerings
Valid driver’s license and clean driving record
Well‑groomed personal appearance
High school diploma or equivalent
Previous experience as a service advisor preferred but not required
Bilingual is a plus
At Jimmy Britt, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Motor Vehicle Manufacturing
#J-18808-Ljbffr