Remote Energy Billing SME & Service Designer

A technology services provider is seeking a Customer/Billing Subject Matter Expert (SME) / Designer for a remote position. The ideal candidate will have strong expertise in customer service processes and service order management in the energy/utilities domain. Responsibilities include resolving complex customer issues, training new associates, and maintaining project documentation. This role offers the opportunity to work independently and contribute to high-quality service delivery for a premier client. #J-18808-Ljbffr