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Motion Recruitment

Customer Service Representative -onsite Anaheim

Motion Recruitment, Anaheim, California, United States, 92808

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Opportunity for a Customer Service Representative in Anaheim, CA. This role has the potential to convert to permanent. Contract Duration: 7 months.

Required Skills & Experience

Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred.

Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.

Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows.

High School Diploma or GED.

What You Will Be Doing

Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.

Respond to customer inquiries regarding products, provide quotes and handle order entry.

Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met.

Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.

Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.

Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.

Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation.

Posted By:

Jessica Eisenberg

Seniority Level Entry level

Employment Type Contract

Job Function Other

Industries Staffing and Recruiting

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