Vitan Equipment
Job Overview
The Branch Operations Manager is responsible for overseeing and coordinating all day-to-day operations and people within the branch. Ensuring the delivery of high-quality, high-performing service support to our customers, both external and internal. This position is the face of the branch, helping local personnel in coordination with the corporate office to focus on safety, employee engagement, customer satisfaction, performance, profitability, and sound asset management.
Education & Experience
Minimum 5 years’ experience in materials handling operations
Minimum 3 years’ leadership experience
Financial acumen desired
Proven experience with customer-driven roles
Excellent interpersonal and verbal communication skills
Highly motivated with exceptional organizational, interpersonal, and communication skills, both oral and written
Team-oriented professional who can handle multiple projects in a fast-paced environment
Demonstrated ability to lead, train, mentor, and implement best practices among reports
Proficient in MS Office Suite (required)
Key Responsibilities
Oversee operations to ensure efficiency, quality, customer satisfaction, and cost-effective management of resources
Establish and implement safety programs in line with company values and programs
Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets
Develop and oversee all branch operations including new, used, rental, service, parts, transportation, etc.
Manage internal and external property and system installations and repairs, including systems and landscaping
Provide support and direction to sales and sales support teams
Collaborate with leadership to implement new or improve existing processes
Suggest/recommend tools, equipment, procedures to increase revenues and efficiencies
Measure and analyze employee performance and operational metrics
Provide mentoring and guidance to employees
Establish a work environment conducive to maintaining good employee morale
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Machinery Manufacturing
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Education & Experience
Minimum 5 years’ experience in materials handling operations
Minimum 3 years’ leadership experience
Financial acumen desired
Proven experience with customer-driven roles
Excellent interpersonal and verbal communication skills
Highly motivated with exceptional organizational, interpersonal, and communication skills, both oral and written
Team-oriented professional who can handle multiple projects in a fast-paced environment
Demonstrated ability to lead, train, mentor, and implement best practices among reports
Proficient in MS Office Suite (required)
Key Responsibilities
Oversee operations to ensure efficiency, quality, customer satisfaction, and cost-effective management of resources
Establish and implement safety programs in line with company values and programs
Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets
Develop and oversee all branch operations including new, used, rental, service, parts, transportation, etc.
Manage internal and external property and system installations and repairs, including systems and landscaping
Provide support and direction to sales and sales support teams
Collaborate with leadership to implement new or improve existing processes
Suggest/recommend tools, equipment, procedures to increase revenues and efficiencies
Measure and analyze employee performance and operational metrics
Provide mentoring and guidance to employees
Establish a work environment conducive to maintaining good employee morale
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Machinery Manufacturing
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