Logo
FUJIFILM

Product Support Specialist - MS

FUJIFILM, Myrtle Point, Oregon, United States, 97458

Save Job

Employer Industry: Healthcare Technology

Why consider this job opportunity

Opportunity for career advancement and growth within the organization

Work remotely with occasional travel (up to 25%) based on business needs

Supportive and collaborative work environment

Chance to make a significant impact on customer satisfaction and product quality

Engage in continuous education to stay updated on industry trends and technology advancements

What to Expect (Job Responsibilities)

Perform hardware and software evaluations of medical imaging systems to ensure compliance with market specifications

Troubleshoot and diagnose technical issues while providing remote or on-site support for new products

Assist in technical training related to product families, including installation and troubleshooting guidance

Collaborate with Product Management and OEMs to identify optimal components for medical imaging products

Ensure compliance with quality and regulatory standards, including U.S. FDA requirements

What is Required (Qualifications)

Bachelor’s degree in computer science, Information Systems, Electrical/Mechanical Engineering, or related field

Minimum of 8 years of technical support experience or equivalent education and work experience

Advanced knowledge of current IT and network technologies, as well as business productivity software

Superior communication and interpersonal skills with an excellent telephone manner

Ability to perform effectively in a fast-paced, rapidly changing team environment

How to Stand Out (Preferred Qualifications)

Experience with Case Management tracking tools

Advanced working knowledge of Microsoft Operating Systems and virtualization technologies

Strong organizational and multi-tasking skills

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.

#J-18808-Ljbffr