Us Goodhouse
Overview
Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is a diverse mix of tradespeople, tech professionals, and operational doers. We are looking for a solution-oriented individual who is ready to roll up their sleeves and contribute to a growing team. Responsibilities
Operations Management:
Oversee day-to-day operations of multiple locations within the district, ensuring sites meet company standards for quality, safety, and efficiency. Develop and implement operational strategies to optimize performance, increase profitability, and improve service delivery. Monitor and analyze KPIs to identify areas for improvement and implement corrective actions as needed. Team Leadership and Development:
Lead, mentor, and support site managers and crew leaders, fostering a positive and productive work environment. Conduct regular performance evaluations, provide feedback, and identify training opportunities. Promote a culture of safety, accountability, and continuous improvement. Customer Relations:
Build and maintain strong client relationships, address needs and concerns promptly, and conduct regular site visits and client meetings to ensure satisfaction and identify opportunities for additional services. Handle escalated complaints to ensure a positive client experience. Business Development:
Identify and pursue new opportunities within the district, expand services to existing clients, and acquire new accounts. Collaborate with the sales team on proposals, presentations, and closing deals. Develop and implement marketing strategies to increase brand visibility and attract customers. Manage budgets, monitor expenses, and ensure financial targets are met. Review financial reports and make data-driven decisions to improve profitability and operational efficiency. Approve purchasing and manage inventory to ensure cost-effective resource use. Compliance and Quality Control:
Ensure all locations comply with company policies, industry regulations, and local laws including environmental and safety standards. Conduct regular inspections to ensure quality and adherence to project specifications. Maintain processes to uphold high standards of service and client satisfaction. Qualifications
7+ years of proven experience as a District Manager, Area Manager, or similar role within landscaping, lawn care, or related service industry. 5+ years of landscaping, lawn care practices, and industry standards. Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage teams. Demonstrated ability to manage multiple locations, prioritize tasks, and meet deadlines in a fast-paced environment. Solid financial acumen with experience managing budgets, analyzing financial reports, and driving profitability. Strong problem-solving skills and the ability to make data-driven decisions. Valid driver’s license and willingness to travel within the district as needed. Must be willing and able to travel across the state of Missouri. Working Conditions
Full-time position with a combination of office work, field visits, and travel within the district. Competitive salary with performance-based incentives, company vehicle, and opportunities for advancement. Health insurance, retirement plans, and paid time off as part of the benefits package. Benefits
Health Coverage:
Comprehensive medical, dental, and vision plans. Savings:
Health Savings Account (HSA) offered.
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Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is a diverse mix of tradespeople, tech professionals, and operational doers. We are looking for a solution-oriented individual who is ready to roll up their sleeves and contribute to a growing team. Responsibilities
Operations Management:
Oversee day-to-day operations of multiple locations within the district, ensuring sites meet company standards for quality, safety, and efficiency. Develop and implement operational strategies to optimize performance, increase profitability, and improve service delivery. Monitor and analyze KPIs to identify areas for improvement and implement corrective actions as needed. Team Leadership and Development:
Lead, mentor, and support site managers and crew leaders, fostering a positive and productive work environment. Conduct regular performance evaluations, provide feedback, and identify training opportunities. Promote a culture of safety, accountability, and continuous improvement. Customer Relations:
Build and maintain strong client relationships, address needs and concerns promptly, and conduct regular site visits and client meetings to ensure satisfaction and identify opportunities for additional services. Handle escalated complaints to ensure a positive client experience. Business Development:
Identify and pursue new opportunities within the district, expand services to existing clients, and acquire new accounts. Collaborate with the sales team on proposals, presentations, and closing deals. Develop and implement marketing strategies to increase brand visibility and attract customers. Manage budgets, monitor expenses, and ensure financial targets are met. Review financial reports and make data-driven decisions to improve profitability and operational efficiency. Approve purchasing and manage inventory to ensure cost-effective resource use. Compliance and Quality Control:
Ensure all locations comply with company policies, industry regulations, and local laws including environmental and safety standards. Conduct regular inspections to ensure quality and adherence to project specifications. Maintain processes to uphold high standards of service and client satisfaction. Qualifications
7+ years of proven experience as a District Manager, Area Manager, or similar role within landscaping, lawn care, or related service industry. 5+ years of landscaping, lawn care practices, and industry standards. Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage teams. Demonstrated ability to manage multiple locations, prioritize tasks, and meet deadlines in a fast-paced environment. Solid financial acumen with experience managing budgets, analyzing financial reports, and driving profitability. Strong problem-solving skills and the ability to make data-driven decisions. Valid driver’s license and willingness to travel within the district as needed. Must be willing and able to travel across the state of Missouri. Working Conditions
Full-time position with a combination of office work, field visits, and travel within the district. Competitive salary with performance-based incentives, company vehicle, and opportunities for advancement. Health insurance, retirement plans, and paid time off as part of the benefits package. Benefits
Health Coverage:
Comprehensive medical, dental, and vision plans. Savings:
Health Savings Account (HSA) offered.
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