The Primavera Foundation
Rural Program Assistant, PAV
The Primavera Foundation, Sierra Vista, Arizona, United States, 85635
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Rural Program Assistant, PAV
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The Primavera Foundation
Program Description and Job Summary The Primavera Foundation is a non‑profit community development organization that has been providing pathways out of poverty and strengthening the Tucson community since 1983, through various programs and services. Through individualized service planning, Project Action for Veterans (PAV) offers housing assistance to veterans and their families who are recently homeless or about to become homeless. The program serves Veterans living in Pima, Cochise, Graham, Greenlee, and Santa Cruz counties, and follows the policies and regulations of the Supportive Services for Veteran Families (SSVF) funding from the U.S. Department of Veterans Affairs. PAV is accredited by CARF for Rapid Rehousing and Homelessness Prevention Programs.
Program Assistant
is the initial point of contact for Project Action for Veterans, extending welcoming and helpful information to individuals seeking services, and providing top‑notch administrative support for the program.
The successful candidate will be a highly organized team player with exceptional customer service and record‑keeping skills, self‑motivated, self‑directed, with excellent attention to detail and great focus on follow‑through.
(Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by the leadership.)
Responsibilities
Professionally, politely, and productively field incoming calls and walk‑in inquiries
Communicate program overview via prompt email and phone responses, and assist in outreach with homeless veterans at community events
Capture, organize, and maintain program information, including data entry of participant information and monthly activity
Assist with screening and intake for potential program participants, referring to other community resources when appropriate
Track referral data and make follow‑up calls to those not eligible for the program
Update and maintain resource list
Order and maintain office supply inventory
Schedule meetings, prepare meeting materials, and take minutes as assigned
Assist Co‑Director and PAV team staff with administrative support as needed
Participate in Veterans Affairs (VA) and Supportive Services for Veterans’ Families (SSVF) training as required
Assist with preparing for annual VA monitoring
Adhere to and demonstrate Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership
Other duties as assigned by leadership
Knowledge, Skills, and Abilities
Ability to work in a fast‑paced environment while maintaining data accuracy
Ability to use general office equipment, including computers, copiers, fax machines, and scanners
Ability to accurately compile and analyze relevant data
Ability to perform duties in a timely and consistent manner
Productive and collaborative verbal and written communication skills
Minimum Qualifications
Associate’s degree in Social Work, Business Administration, or other related field
Minimum two years of professional administrative work experience (note: relevant experience and educational background may be considered in lieu of degree)
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
Minimum six months experience with a client database and/or maintaining data in Excel
Ability to meet the above knowledge, skills, and abilities
First Aid/CPR certification or ability to obtain
Level 1 fingerprint clearance card or the ability to obtain
Successfully completed background check
Reliable transportation, a current valid driver’s license, registration, proof of insurance coverage, and a clean driving record
Preferred Qualifications
Military veteran or veteran family member
One year of experience working in a social services agency, with at least six months in programs serving people experiencing homelessness
Bilingual – English/Spanish
Knowledge of relevant and applicable community resources
Physical Environment/Conditions
Indoor environment with moderate office noise levels
Hand/eye acuity/dexterity; ability to process data/information, discern information from reports, enter and recall information and data for reporting purposes
Able to lift 25 pounds
Seniority level Entry level
Employment type Full‑time
Job function Administrative
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Rural Program Assistant, PAV
role at
The Primavera Foundation
Program Description and Job Summary The Primavera Foundation is a non‑profit community development organization that has been providing pathways out of poverty and strengthening the Tucson community since 1983, through various programs and services. Through individualized service planning, Project Action for Veterans (PAV) offers housing assistance to veterans and their families who are recently homeless or about to become homeless. The program serves Veterans living in Pima, Cochise, Graham, Greenlee, and Santa Cruz counties, and follows the policies and regulations of the Supportive Services for Veteran Families (SSVF) funding from the U.S. Department of Veterans Affairs. PAV is accredited by CARF for Rapid Rehousing and Homelessness Prevention Programs.
Program Assistant
is the initial point of contact for Project Action for Veterans, extending welcoming and helpful information to individuals seeking services, and providing top‑notch administrative support for the program.
The successful candidate will be a highly organized team player with exceptional customer service and record‑keeping skills, self‑motivated, self‑directed, with excellent attention to detail and great focus on follow‑through.
(Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by the leadership.)
Responsibilities
Professionally, politely, and productively field incoming calls and walk‑in inquiries
Communicate program overview via prompt email and phone responses, and assist in outreach with homeless veterans at community events
Capture, organize, and maintain program information, including data entry of participant information and monthly activity
Assist with screening and intake for potential program participants, referring to other community resources when appropriate
Track referral data and make follow‑up calls to those not eligible for the program
Update and maintain resource list
Order and maintain office supply inventory
Schedule meetings, prepare meeting materials, and take minutes as assigned
Assist Co‑Director and PAV team staff with administrative support as needed
Participate in Veterans Affairs (VA) and Supportive Services for Veterans’ Families (SSVF) training as required
Assist with preparing for annual VA monitoring
Adhere to and demonstrate Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership
Other duties as assigned by leadership
Knowledge, Skills, and Abilities
Ability to work in a fast‑paced environment while maintaining data accuracy
Ability to use general office equipment, including computers, copiers, fax machines, and scanners
Ability to accurately compile and analyze relevant data
Ability to perform duties in a timely and consistent manner
Productive and collaborative verbal and written communication skills
Minimum Qualifications
Associate’s degree in Social Work, Business Administration, or other related field
Minimum two years of professional administrative work experience (note: relevant experience and educational background may be considered in lieu of degree)
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
Minimum six months experience with a client database and/or maintaining data in Excel
Ability to meet the above knowledge, skills, and abilities
First Aid/CPR certification or ability to obtain
Level 1 fingerprint clearance card or the ability to obtain
Successfully completed background check
Reliable transportation, a current valid driver’s license, registration, proof of insurance coverage, and a clean driving record
Preferred Qualifications
Military veteran or veteran family member
One year of experience working in a social services agency, with at least six months in programs serving people experiencing homelessness
Bilingual – English/Spanish
Knowledge of relevant and applicable community resources
Physical Environment/Conditions
Indoor environment with moderate office noise levels
Hand/eye acuity/dexterity; ability to process data/information, discern information from reports, enter and recall information and data for reporting purposes
Able to lift 25 pounds
Seniority level Entry level
Employment type Full‑time
Job function Administrative
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