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Capgemini

Salesforce CPQ Consultant - Functional Lead, Developer

Capgemini, Atlanta, Georgia, United States, 30383

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Overview

Job Description - Salesforce CPQ Consultant - Functional Lead, Developer (051352) Salesforce CPQ Consultant - Functional Lead, Developer As a CPQ Functional Lead you are responsible for assisting on client projects to facilitate discovery, conduct requirements gathering and refinement, define process gaps, define configuration specifications, perform quality assurance, and manage project documentation. You will own the Salesforce system and work closely with business users, internal stakeholders and development teams to meet the needs of business, drive process and system changes. If you consider yourself to be self-motivated, detail-oriented and great at solving ambiguous problems, we want to hear from you. This is a general description of the duties, responsibilities and qualifications required for this position. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Main Responsibilities

Work with clients and end users to gather, understand and define business requirements. Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality. Create customized reports and dashboards to visualize key business metrics. Maintain database integrity and accuracy via data cleansing, data uploads and data exports. Assist with release evaluations including defining scope and priorities for system initiatives. Maintain all system documentation and SFDC policies/procedures. Troubleshoot production issues in a timely manner and provide internal support when needed. Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues. Oversee integrated business applications and ensure they function. Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases. Key Qualifications

5+ years’ experience as a Salesforce Business Analyst/Administration. 3+ years of direct CPQ experience. Salesforce Certified Administrator or Developer required. Experience gathering requirements and building custom Salesforce applications. Broad understanding of CRM Best Practices. Experience with Sales and Service cloud. Demonstrated ability to conduct thorough needs analysis and implement solutions to drive business outcomes. Ability to critically review feature requests and make alternate proposals as warranted. Effective at managing and prioritizing multiple tasks simultaneously. Exceptional communication skills, including written and presentation skills. Nice to have: Lightning, Field Service, Visualforce, Apex experience, is data management capabilities, Agile experience. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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