Sitreps
General Manager - Mixed Home Services (50% HVAC, 40% Plumbing, 10% Electrical)
Sitreps, Baton Rouge, Louisiana, us, 70873
General Manager - Mixed Home Services (50% HVAC, 40% Plumbing, 10% Electrical)
Baton Rouge, United States | Posted on 11/14/2025 The General Manager (GM) is a critical leadership role responsible for driving operational performance, team development, and strategic execution within the business unit. The company provides residential home services, primarily HVAC (50%), Plumbing (40%), and Electrical (10%). This individual oversees day‑to‑day operations with discipline and focus, aligns departmental goals with broader enterprise initiatives, and cultivates a high‑performance culture rooted in accountability, service excellence, and continuous improvement. The GM serves as a brand ambassador and operational steward—upholding the values, standards, and long‑term vision of the company. Compensation: $160-190K base + up to 50% performance bonus + meaningful equity Lead all aspects of daily operations for the assigned business unit, ensuring safety, efficiency, and compliance. Develop and implement business strategies that promote growth, operational excellence, and financial health. Set performance expectations, monitor key metrics, and drive accountability across functional areas. Provide direct leadership to department heads, supervisors, and support teams. Foster a culture of continuous improvement through tactical execution of strategic initiatives. Ensure superior service delivery and customer satisfaction throughout all stages of the client experience. Represent the brand in high‑visibility customer and community engagements. Make data‑informed decisions related to investments in equipment, personnel, and infrastructure. Maintain open and effective communication with employees and corporate leadership. Contribute to enterprise‑wide planning, forecasting, and performance reviews. Required Qualifications
Minimum of 10 years of progressive leadership experience in operations, preferably within the home services, utilities, or construction sectors. Demonstrated success managing profit and loss (P&L) with strong financial discipline. Proven effectiveness in matrixed or multi‑site environments. Track record of building and developing high‑performing teams through mentorship and coaching. Strong interpersonal and communication skills with the ability to influence and lead at all levels of the organization. Advanced planning, organizational, and analytical capabilities. Familiarity with Lean, Six Sigma, or other continuous improvement methodologies. Preferred Education & Experience
Bachelor’s degree required; Master’s degree in Business Administration, Operations Management, or a related discipline preferred. Minimum 15 years of combined experience across operations leadership, human capital management, and process optimization. Proficiency in Microsoft Office Suite; ability to learn and adapt to ERP, CRM, and HRIS platforms. Core Competencies
Strategic Thinking: Envisions long‑term objectives and maps out tactical pathways to achieve them. Decision‑Making: Exercises sound judgment under pressure, with a commitment to ethical outcomes. People Leadership: Builds, motivates, and retains top talent; cultivates an environment of ownership and trust. Communication: Communicates with clarity and purpose across all audiences; practices active listening. Change Leadership: Effectively leads change, inspires alignment, and sustains momentum through uncertainty. Business Acumen: Understands and leverages financial, operational, and market drivers for sustainable success. Integrity: Upholds the highest standards of conduct, accountability, and ethical leadership.
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Baton Rouge, United States | Posted on 11/14/2025 The General Manager (GM) is a critical leadership role responsible for driving operational performance, team development, and strategic execution within the business unit. The company provides residential home services, primarily HVAC (50%), Plumbing (40%), and Electrical (10%). This individual oversees day‑to‑day operations with discipline and focus, aligns departmental goals with broader enterprise initiatives, and cultivates a high‑performance culture rooted in accountability, service excellence, and continuous improvement. The GM serves as a brand ambassador and operational steward—upholding the values, standards, and long‑term vision of the company. Compensation: $160-190K base + up to 50% performance bonus + meaningful equity Lead all aspects of daily operations for the assigned business unit, ensuring safety, efficiency, and compliance. Develop and implement business strategies that promote growth, operational excellence, and financial health. Set performance expectations, monitor key metrics, and drive accountability across functional areas. Provide direct leadership to department heads, supervisors, and support teams. Foster a culture of continuous improvement through tactical execution of strategic initiatives. Ensure superior service delivery and customer satisfaction throughout all stages of the client experience. Represent the brand in high‑visibility customer and community engagements. Make data‑informed decisions related to investments in equipment, personnel, and infrastructure. Maintain open and effective communication with employees and corporate leadership. Contribute to enterprise‑wide planning, forecasting, and performance reviews. Required Qualifications
Minimum of 10 years of progressive leadership experience in operations, preferably within the home services, utilities, or construction sectors. Demonstrated success managing profit and loss (P&L) with strong financial discipline. Proven effectiveness in matrixed or multi‑site environments. Track record of building and developing high‑performing teams through mentorship and coaching. Strong interpersonal and communication skills with the ability to influence and lead at all levels of the organization. Advanced planning, organizational, and analytical capabilities. Familiarity with Lean, Six Sigma, or other continuous improvement methodologies. Preferred Education & Experience
Bachelor’s degree required; Master’s degree in Business Administration, Operations Management, or a related discipline preferred. Minimum 15 years of combined experience across operations leadership, human capital management, and process optimization. Proficiency in Microsoft Office Suite; ability to learn and adapt to ERP, CRM, and HRIS platforms. Core Competencies
Strategic Thinking: Envisions long‑term objectives and maps out tactical pathways to achieve them. Decision‑Making: Exercises sound judgment under pressure, with a commitment to ethical outcomes. People Leadership: Builds, motivates, and retains top talent; cultivates an environment of ownership and trust. Communication: Communicates with clarity and purpose across all audiences; practices active listening. Change Leadership: Effectively leads change, inspires alignment, and sustains momentum through uncertainty. Business Acumen: Understands and leverages financial, operational, and market drivers for sustainable success. Integrity: Upholds the highest standards of conduct, accountability, and ethical leadership.
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