Actionet Inc
Data Center Technician, Mid (IT Specialist)
Actionet Inc, Washington, District of Columbia, us, 20022
Location:
Washington, D.C.
Clearance Requirement:
U.S. Citizenship with eligibility for High Public Trust
As a Mid-level Data Center Technician, you will provide essential operational support for Treasury’s data center infrastructure. Responsibilities include performing server racking, patching, system backups, and log analysis to maintain optimal system performance. You will play a key role in incident response, both on-site and remotely, ensuring compliance with established service-level agreements.
Salary Range: 72,000-87,000
Duties and Responsibilities
Perform daily system checks, monitor hardware health, and execute scheduled maintenance.
Respond to and resolve incidents per defined SLAs, escalating when required.
Support infrastructure backup, recovery, and patching processes.
Accurately document maintenance activities, logs, and incident resolutions.
Participate in a 24x7 support rotation, including weekends and holidays.
Basic Qualifications (Required)
U.S. Citizenship and eligibility for High Public Trust clearance.
1–8+ years of relevant IT infrastructure or data center experience.
Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools.
Experience with ITSM platforms such as ServiceNow.
Strong communication, organizational, and problem-solving skills.
Preferred Qualifications
CompTIA A+, Network+, or Security+ certification.
ServiceNow or other ITSM platform experience.
Federal IT or large-scale enterprise infrastructure support experience.
ITIL Foundation certification or equivalent training.
ActioNet Services
Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
What’s In It For You? At ActioNet, our Passion for Quality is at the heart of everything we do: we are committed to making a great place to work and continue to invest in our ActioNeters. We drive and sustain Service Delivery Excellence and give back to our community, helping others and making the world a better place for the next generation. We are proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024) and have a 98% customer retention rate. We are passionate about the inspirational missions of our customers and entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits
Medical Insurance
Vision Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
ActioNet Core Value #1 - Instill Integrity In Everything We Do
#J-18808-Ljbffr
Washington, D.C.
Clearance Requirement:
U.S. Citizenship with eligibility for High Public Trust
As a Mid-level Data Center Technician, you will provide essential operational support for Treasury’s data center infrastructure. Responsibilities include performing server racking, patching, system backups, and log analysis to maintain optimal system performance. You will play a key role in incident response, both on-site and remotely, ensuring compliance with established service-level agreements.
Salary Range: 72,000-87,000
Duties and Responsibilities
Perform daily system checks, monitor hardware health, and execute scheduled maintenance.
Respond to and resolve incidents per defined SLAs, escalating when required.
Support infrastructure backup, recovery, and patching processes.
Accurately document maintenance activities, logs, and incident resolutions.
Participate in a 24x7 support rotation, including weekends and holidays.
Basic Qualifications (Required)
U.S. Citizenship and eligibility for High Public Trust clearance.
1–8+ years of relevant IT infrastructure or data center experience.
Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools.
Experience with ITSM platforms such as ServiceNow.
Strong communication, organizational, and problem-solving skills.
Preferred Qualifications
CompTIA A+, Network+, or Security+ certification.
ServiceNow or other ITSM platform experience.
Federal IT or large-scale enterprise infrastructure support experience.
ITIL Foundation certification or equivalent training.
ActioNet Services
Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
What’s In It For You? At ActioNet, our Passion for Quality is at the heart of everything we do: we are committed to making a great place to work and continue to invest in our ActioNeters. We drive and sustain Service Delivery Excellence and give back to our community, helping others and making the world a better place for the next generation. We are proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024) and have a 98% customer retention rate. We are passionate about the inspirational missions of our customers and entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits
Medical Insurance
Vision Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
ActioNet Core Value #1 - Instill Integrity In Everything We Do
#J-18808-Ljbffr