VNS Health
Overview
VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life‑changing resources such as housing, public assistance, and community programs supporting social‑emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client‑centered behavioral health care to New Yorkers most in need across all stages of life and mental well‑being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short‑ and long‑term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children to adolescents to aging adults. As part of our fast‑growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional.
What We Provide
Attractive referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones: medical, dental, vision, life, and disability
Employer‑matched retirement saving funds
Personal and financial wellness programs
Pre‑tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Apply mutually shared and lived experiences navigating the systems of care as a caregiver; serve as a role model, advocate, and mentor for children and families
Assist clients with obtaining and maintaining entitlements, including Medicaid, Public Assistance, SSI, and with problems related to housing or utilities
Interview clients and significant others (when appropriate) to obtain personal histories and understand social and emotional factors related to clients’ mental health problems
Participate in frequent active engagement with families to engage them in receiving services and assist in empowering them to take steps necessary to maximize their quality of life
Develop inventory of resources that will meet clients’ needs as identified in the assessment process
Advocate for and assist clients in utilizing adjunctive community resources; arrange transportation and accompany clients to appropriate facilities/agencies as necessary
Provide linkage, coordination with, referral to and follow‑up with other service providers; monitor appointments to medical facilities, social service agencies or other concrete service providers
Collaborate with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members
Attend planning meetings with service providers to coordinate service plans
Initiate written (including clinical and progress notes) and verbal communications, and ensure all patient record‑keeping is in compliance with agency, state, city and federal requirements
Participate in agency and community programs and education as requested
Participate in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as required
Qualifications Licenses and Certifications:
Valid driver’s license (i.e., license matching state of residence) required
Credentialed family peer advocate preferred
Education:
Bachelor’s Degree in social work, health and human services or a related field preferred
Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred
Work Experience:
Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho‑education required
Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene required
Bilingual skills may be required as determined by operational needs
Pay Range USD $20.98 - USD $26.23 /Hr.
About Us VNS Health is one of the nation’s largest nonprofit home and community‑based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well‑being drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community‑health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
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What We Provide
Attractive referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones: medical, dental, vision, life, and disability
Employer‑matched retirement saving funds
Personal and financial wellness programs
Pre‑tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Apply mutually shared and lived experiences navigating the systems of care as a caregiver; serve as a role model, advocate, and mentor for children and families
Assist clients with obtaining and maintaining entitlements, including Medicaid, Public Assistance, SSI, and with problems related to housing or utilities
Interview clients and significant others (when appropriate) to obtain personal histories and understand social and emotional factors related to clients’ mental health problems
Participate in frequent active engagement with families to engage them in receiving services and assist in empowering them to take steps necessary to maximize their quality of life
Develop inventory of resources that will meet clients’ needs as identified in the assessment process
Advocate for and assist clients in utilizing adjunctive community resources; arrange transportation and accompany clients to appropriate facilities/agencies as necessary
Provide linkage, coordination with, referral to and follow‑up with other service providers; monitor appointments to medical facilities, social service agencies or other concrete service providers
Collaborate with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members
Attend planning meetings with service providers to coordinate service plans
Initiate written (including clinical and progress notes) and verbal communications, and ensure all patient record‑keeping is in compliance with agency, state, city and federal requirements
Participate in agency and community programs and education as requested
Participate in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as required
Qualifications Licenses and Certifications:
Valid driver’s license (i.e., license matching state of residence) required
Credentialed family peer advocate preferred
Education:
Bachelor’s Degree in social work, health and human services or a related field preferred
Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred
Work Experience:
Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho‑education required
Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene required
Bilingual skills may be required as determined by operational needs
Pay Range USD $20.98 - USD $26.23 /Hr.
About Us VNS Health is one of the nation’s largest nonprofit home and community‑based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well‑being drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community‑health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
#J-18808-Ljbffr