Logo
Cherrystreetpub

General Manager

Cherrystreetpub, Lancaster, Ohio, United States, 43130

Save Job

Benefits

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Health insurance

We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, your primary responsibility is to the guest, ensuring that every guest has a wonderful experience. To be successful as a restaurant general manager you should have excellent communication skills and a passion for guest service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service.

Job Duties

Manage and oversee the entire restaurant operation

Deliver exceptional guest services

Ensuring guest satisfaction

Plan new and update existing menus

Plan and develop the overall restaurant marketing strategy

Manage restaurant’s tech stack.

Respond efficiently to guest questions and complaints

Organize and supervise shifts

Manage and lead staff

Develop hourly and salary staff

Hire new employees

Terminate employees when necessary

Training and evaluate staff performance

Manage food cost, forecast requirements, and maintain inventory

Manage restaurant supplies including smallwares

Control costs and minimize waste

Create and nurture a positive working environment

Implement innovative strategies to improve productivity, sales, and food quality.

Job Requirements

Ideally, 5+ years of experience as a Restaurant General Manager or similar role

Ideally, 5+ years of experience guest service management

Extensive food and wine knowledge

Computer literacy

Familiarity with restaurant management software

Experience in event planning

Strong leadership, motivational and people skills

Good financial management skills

Critical thinker and problem-solving skillsb>

Team player

Good time-management skills

Great interpersonal and communication skill s

Culinary school diploma or BS degree in Business Administration

#J-18808-Ljbffr