Manulife Financial
Learning & Development Specialist – Sales Enablement
Manulife Financial, Boston, Massachusetts, us, 02298
We are seeking a strategic and creative
Learning & Development Specialist
to join our Sales Enablement team within the life insurance division of John Hancock. This role combines instructional design expertise with e-learning development skills to create impactful, scalable learning solutions that drive sales performance and business outcomes. You will collaborate with subject matter experts, sales leaders, and cross-functional partners to design, develop, and deliver engaging digital learning experiences for our global sales organization. Position Responsibilities
Learning Strategy & Design
Conduct needs assessments and performance gap analyses to inform learning solutions. Design learning programs that align with sales enablement goals, including onboarding, product training, and skills development. Apply adult learning principles and instructional design models (e.g., ADDIE, SAM) to create effective learning experiences. Digital Content Development
Develop interactive e-learning modules, videos, simulations, and microlearning assets using tools such as Articulate Storyline, Rise, Camtasia, and Seismic Learning. Create visually engaging storyboards and scripts that support learning objectives and brand standards. Ensure accessibility and responsiveness across devices and platforms. Sales Enablement Integration
Partner with sales leaders and SMEs to translate business needs into learning outcomes. Embed learning into sales workflows and tools to support just-in-time learning and performance support. Align content with sales methodologies, product launches, and go‑to‑market strategies. Technology & Platform Management
Manage course deployment and tracking within the Learning Management System (LMS). Test and troubleshoot SCORM packages for functionality and reporting accuracy. Leverage data and analytics to measure learning effectiveness and optimize content. Deliver regular KPI updates to stakeholders, ensuring transparency and continuous improvement in course adoption and effectiveness. Project & Stakeholder Management
Lead end-to-end project management for learning initiatives, including timelines, resources, and stakeholder communication. Facilitate reviews and feedback loops with SMEs and business partners. Maintain documentation and version control for all learning assets. Required Qualifications
Bachelor’s degree (Instructional Design, Educational Technology, or related field preferred). 5+ years of experience in instructional design and e-learning development, preferably in a sales or corporate environment. Proficiency in e-learning authoring tools and multimedia production. Strong understanding of adult learning theory, performance-based design, and sales enablement principles. Excellent communication, collaboration, and project management skills. Preferred Qualifications
Experience with sales enablement platforms (e.g., Highspot, Showpad, Seismic). Familiarity with CRM tools (e.g., Salesforce) and how learning integrates with sales workflows. Knowledge of data-driven learning evaluation models (e.g., Kirkpatrick, Phillips ROI). When you join our team:
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、https://www.manulife.co.jp/をご覧ください。 マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、recruitment@manulife.comまでご連絡をお願いします。 Referenced Salary Location
USA, Massachusetts, Boston, 200 Berkeley Street Working Arrangement
ハイブリッド勤務 Salary range is expected to be between
$71,550.00 USD - $119,250.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights, Family & Medical Leave, Employee Polygraph Protection, Right to Work, E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr
Learning & Development Specialist
to join our Sales Enablement team within the life insurance division of John Hancock. This role combines instructional design expertise with e-learning development skills to create impactful, scalable learning solutions that drive sales performance and business outcomes. You will collaborate with subject matter experts, sales leaders, and cross-functional partners to design, develop, and deliver engaging digital learning experiences for our global sales organization. Position Responsibilities
Learning Strategy & Design
Conduct needs assessments and performance gap analyses to inform learning solutions. Design learning programs that align with sales enablement goals, including onboarding, product training, and skills development. Apply adult learning principles and instructional design models (e.g., ADDIE, SAM) to create effective learning experiences. Digital Content Development
Develop interactive e-learning modules, videos, simulations, and microlearning assets using tools such as Articulate Storyline, Rise, Camtasia, and Seismic Learning. Create visually engaging storyboards and scripts that support learning objectives and brand standards. Ensure accessibility and responsiveness across devices and platforms. Sales Enablement Integration
Partner with sales leaders and SMEs to translate business needs into learning outcomes. Embed learning into sales workflows and tools to support just-in-time learning and performance support. Align content with sales methodologies, product launches, and go‑to‑market strategies. Technology & Platform Management
Manage course deployment and tracking within the Learning Management System (LMS). Test and troubleshoot SCORM packages for functionality and reporting accuracy. Leverage data and analytics to measure learning effectiveness and optimize content. Deliver regular KPI updates to stakeholders, ensuring transparency and continuous improvement in course adoption and effectiveness. Project & Stakeholder Management
Lead end-to-end project management for learning initiatives, including timelines, resources, and stakeholder communication. Facilitate reviews and feedback loops with SMEs and business partners. Maintain documentation and version control for all learning assets. Required Qualifications
Bachelor’s degree (Instructional Design, Educational Technology, or related field preferred). 5+ years of experience in instructional design and e-learning development, preferably in a sales or corporate environment. Proficiency in e-learning authoring tools and multimedia production. Strong understanding of adult learning theory, performance-based design, and sales enablement principles. Excellent communication, collaboration, and project management skills. Preferred Qualifications
Experience with sales enablement platforms (e.g., Highspot, Showpad, Seismic). Familiarity with CRM tools (e.g., Salesforce) and how learning integrates with sales workflows. Knowledge of data-driven learning evaluation models (e.g., Kirkpatrick, Phillips ROI). When you join our team:
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、https://www.manulife.co.jp/をご覧ください。 マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、recruitment@manulife.comまでご連絡をお願いします。 Referenced Salary Location
USA, Massachusetts, Boston, 200 Berkeley Street Working Arrangement
ハイブリッド勤務 Salary range is expected to be between
$71,550.00 USD - $119,250.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights, Family & Medical Leave, Employee Polygraph Protection, Right to Work, E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr