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HealthRIGHT 360

On-call Health and Wellness Coordinator - 815 Residential Services

HealthRIGHT 360, San Francisco, California, United States, 94199

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On-call Health and Wellness Coordinator - 815 Residential Services 815 Buena Vista Ave W, San Francisco, CA 94117, USA

Job Description HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and provide individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

Benefits and perks

HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!

Employees qualify for public loan forgiveness programs

Training and professional development opportunities

Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 counties in California. It provides an array of medical and behavioral health services to marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings, and transitional services for the criminal justice population. 815 Buena Vista East in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term and long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, LGBTQ+ individuals, seniors, pregnant or postpartum women, women, men, and criminal justice clients are supported at this drug treatment center.

Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities.

KEY RESPONSIBILITIES Client and Medical Responsibilities Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.

Administrative Responsibilities Maintains all medication documentation, including centrally stored medication and destruction logs, medication self‑administration forms, shift‑to‑shift controlled substance logs, discharge/transfer medication forms, and various standard letters to physicians and agencies. Ensures intra‑agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.

Preparation Responsibilities Performs intake, including vital signs, list chief complaints, allergies, immunization histories, and completes chart forms as appropriate to patient type. Places patients in rooms and prepares them for examination. Cleans, prepares, and stocks examination rooms.

Coordination Responsibilities Receives and returns telephone calls from patients and pharmacies. Assists in scheduling specialty appointments and consultations. Monitors and ensures quality assurance of basic clinic functions. Oversees patient flow and ensures smooth, efficient patient flow throughout patient’s clinic experience.

Works collaboratively with all Health and Wellness staff

Monitors patient medication use and helps mitigate risk to patients by flagging high‑dose medications and potential medication interactions to the Director of Addiction Medicine

Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders

Provides appropriate client care, education, and counseling

Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360

Works closely with stat collecting and reporting contractual data as necessary

And performs other duties as assigned

QUALIFICATIONS Education, Certification, and Experience

High school diploma or equivalent & 1 year of experience in healthcare

First Aid certified within 30 days of employment

CPR certified within 30 days of employment

Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self‑sufficiency

Desired

Medical Assistant Certification, e.g., AAMA/CCBMA Certification

Two years of experience in a substance abuse treatment setting

Course work in related subjects, e.g., co‑occurring disorders, Trauma‑Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.

Bachelor’s Degree in related field

Knowledge

Knowledge of gender-responsive, trauma‑informed, and co‑occurring treatment preferred

Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records.

815 Buena Vista Ave W, San Francisco, CA 94117, USA

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