Director of Admissions and Case Management

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked byThis highly visible role serves as a key resource to employees across the organization and collaborates closely with physicians, clinical teams, and other departments to advance Shepherd Center’s mission and hospital-wide initiatives. Acting as a decision-maker, collaborator, and innovator, the Director maintains a positive leadership presence and fosters a culture of excellence.Additional responsibilities include strengthening relationships with high-value stakeholders—such as workers’ compensation organizations, major insurance providers, and referring partners—to enhance admissions processes and drive growth. Exceptional problem-solving, communication, and leadership skills are essential to success in this role.Qualifications Education: Experience: Minimum of 5 years of progressive leadership experience in admissions, case management, or care coordination within an acute or rehabilitation setting.Core Competencies Strategic thinking and ability to align departmental goals with organizational objectives.Strong leadership and team development skills.Excellent communication and interpersonal skills for collaboration across all levels. Ability to build and maintain relationships with external stakeholders, including insurers and referral sources.Responsive to time-sensitive needs with strong organizational and delegation skills. Proficiency in electronic health records (EHR) systems and MS Office Suite.Primary Responsibilities Direct all aspects of the inpatient admissions process, including referral management, pre-admission screening, and ensure insurance verification in conjunction with the Manager of Inpatient Referral Serves and Worker’s Compensation Relations. Oversee assigned donor-funded programs and ensure compliance with funding requirements.Build and maintain strong relationships with external partners, including workers’ compensation organizations, insurance companies, and referral providers.Ensure adherence to all applicable federal, state and local regulatory requirements, accreditation standards, and organizational policies including CARF,

Joint Commission and CMS requirements.Lead quality improvement initiatives to enhance patient experience and departmental efficiency. Maintain current knowledge of healthcare regulations, industry best practices and emerging trends in rehabilitative services.Act as a role model for professionalism, integrity, and patient-centered care. Education: Experience: Minimum of 5 years of progressive leadership experience in admissions, case management, or care coordination within an acute or rehabilitation setting.Core Competencies Strategic thinking and ability to align departmental goals with organizational objectives.Strong leadership and team development skills.Excellent communication and interpersonal skills for collaboration across all levels. Ability to build and maintain relationships with external stakeholders, including insurers and referral sources.Responsive to time-sensitive needs with strong organizational and delegation skills. Proficiency in electronic health records (EHR) systems and MS Office Suite.Primary Responsibilities Direct all aspects of the inpatient admissions process, including referral management, pre-admission screening, and ensure insurance verification in conjunction with the Manager of Inpatient Referral Serves and Worker’s Compensation Relations. Oversee assigned donor-funded programs and ensure compliance with funding requirements.Build and maintain strong relationships with external partners, including workers’ compensation organizations, insurance companies, and referral providers.* Recruit, train, develop and mentor Access Case Managers and Case Managers in collaboration with the other leaders in the departments.* Foster a positive, collaborative work environment that promotes professional growth and accountability.* Conduct regular performance evaluations and provide constructive feedback.Compliance & Quality Improvement* Utilize data analytics to identify trends and implement evidence-based improvements.Visibility & Collaboration* Serve as a highly visible resource across the organization, providing guidance and support to staff and leadership.* Participate in hospital-wide committees and contribute to strategic initiatives.* Act as a role model for professionalism, integrity, and patient-centered care.Ensure adherence to all applicable federal, state and local regulatory requirements, accreditation standards, and organizational policies including CARF,

Joint Commission and CMS requirements.Lead quality improvement initiatives to enhance patient experience and departmental efficiency. Maintain current knowledge of healthcare regulations, industry best practices and emerging trends in rehabilitative services.### Get In Touch #J-18808-Ljbffr