Capital One National Association
Senior Director, Product Management
Capital One National Association, Mc Lean, Virginia, us, 22107
Senior Director, Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One’s digital customer experiences, including its award winning mobile app, online presence, and marketing and messaging technology ecosystem. Our team has a bold mission to transform the marketing infrastructure for Capital One.
This product leader is responsible for driving the management and delivery of in‑market performance through successful implementation of pilots with our line of business partners. The individual will work with the lines of business to deeply understand business needs and areas of opportunity. They will then leverage those learnings to create the business and technical requirements needed for our product leads to build our destination MarTech stack, and partner with the lines of business to ensure high‑quality implementation of the prioritized campaigns.
Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas that we consider the foundation for successful product management:
Human Centered
– Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused
– Delivers game‑changing outcomes by focusing on leverage and execution excellence
Technology Driven
– Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value
Integrated Problem Solving
– Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership
– Leads cross‑functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 9 years of experience working in Product Management
Currently has or is in the process of obtaining a Bachelor’s, Master’s, or MBA with a quantitative concentration (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems)
Preferred Qualifications
Experience translating business strategy and analysis into consumer‑facing digital products
Please note that Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that salary information is solely for candidates hired to perform work in one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
McLean, VA: $264,300 - $301,700 for Sr. Dir, Product Management
New York, NY: $288,400 - $329,100 for Sr. Dir, Product Management
Richmond, VA: $240,300 - $274,300 for Sr. Dir, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools, or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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About the Team This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One’s digital customer experiences, including its award winning mobile app, online presence, and marketing and messaging technology ecosystem. Our team has a bold mission to transform the marketing infrastructure for Capital One.
This product leader is responsible for driving the management and delivery of in‑market performance through successful implementation of pilots with our line of business partners. The individual will work with the lines of business to deeply understand business needs and areas of opportunity. They will then leverage those learnings to create the business and technical requirements needed for our product leads to build our destination MarTech stack, and partner with the lines of business to ensure high‑quality implementation of the prioritized campaigns.
Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas that we consider the foundation for successful product management:
Human Centered
– Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused
– Delivers game‑changing outcomes by focusing on leverage and execution excellence
Technology Driven
– Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value
Integrated Problem Solving
– Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership
– Leads cross‑functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 9 years of experience working in Product Management
Currently has or is in the process of obtaining a Bachelor’s, Master’s, or MBA with a quantitative concentration (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems)
Preferred Qualifications
Experience translating business strategy and analysis into consumer‑facing digital products
Please note that Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that salary information is solely for candidates hired to perform work in one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
McLean, VA: $264,300 - $301,700 for Sr. Dir, Product Management
New York, NY: $288,400 - $329,100 for Sr. Dir, Product Management
Richmond, VA: $240,300 - $274,300 for Sr. Dir, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools, or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr