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Lithia & Driveway

Service Advisor

Lithia & Driveway, Ramsey, New Jersey, us, 07446

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Dealership

L0767 Prestige Toyota of Ramsey

Prestige Toyota of Ramsey

NOW HIRING AUTOMOTIVE SERVICE ADVISORS!

Estimated Annual Earnings: $75,000.00-$150,000.00

Schedule: Must have open availability, including Saturdays

Helping satisfied customers drive away with a smile on their face is what we do -

join a team focused on earning customers for life!

Responsibilities As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

Communicate additional repair and service needs to the customer based on vehicle inspection.

Administer the manufacturer warranty for qualifying vehicle repairs.

Keeping customer informed of service specials, completion times and service expenses.

Qualifications

Previous Service Advisor experience, preferred.

Prior experience as an automotive technician a plus.

A team player who is focused on providing exemplary customer service.

Basic mechanical understanding of an automobile.

Acceptable driving record and a valid driver's license in your state of residence.

Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Benefits

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability? Wait hold on We had a mistake: close tags. Let's correct the list for benefits.

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