INTELLISWIFT INC
A technology services company in Florida seeks a Help Desk Analyst to provide technical support to Client employees in various divisions. Responsibilities include handling phone, ticket, and chat inquiries and documenting all activities in the ticketing system. Candidates should have at least 2 years of Help Desk experience and excellent customer service skills. Bilingual proficiency in English and Portuguese is required, along with experience in call center telephony systems. The position allows for remote work at least 50% of the time.
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