PTx Trimble
Product Support Specialist – PTx Trimble
Solutions for Every Season – We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm.
Your Impact
Serve as the primary contact for growers and dealers, handling technical support calls during office hours and on an after-hours rotation. This includes addressing installation, in-field operation, breakdown issues, and responding to online ticket inquiries.
Act as a crucial liaison by communicating current issues and future product needs to the R&D team and actively participating in the go-to-market process for new product launches.
Initiate, manage, and execute projects aimed at enhancing customer experience, optimizing internal processes, and improving training programs' effectiveness.
Generate and edit essential technical publications, including operator/installation manuals, service bulletins, and knowledge base articles. Additionally, lead both introductory and advanced level breakout sessions for dealer training and PTx conferences.
Contribute to trade show success through booth setup, tear‑down, and staffing. Be responsible for rebuilding and maintaining planters used for shows, testing, and training, including product installation. Assist with and present at Planter Technology Institution events, and compile, analyze, and report on test plot and field data for marketing and research purposes.
Your Experience And Qualifications
Bachelor’s degree in Agricultural Systems Technology, Agronomy, or equivalent experience (1‑3 years in Precision Ag support or product support).
Familiarity and hands‑on experience in the agriculture industry.
Strong writing, editing, and creative expression abilities.
Comfortable communicating and presenting to large groups.
Strong problem‑solving skills and critical thinking.
Your Benefits
Health care and wellness plans
Dental and vision plans
Flexible and virtual work options (where available)
401(k) Savings Plan with company match
Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
Paid holidays and paid time off
Health savings and flexible spending accounts
Reimbursement for continuing education
Life insurance and other supplemental insurance plans
Your Workplace You will work with your wonderful AGCO colleagues in Onsite model from Fargo, ND.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Seniority Level Associate
Employment Type Full-time
Job Function Other
Industries Machinery Manufacturing and Farming
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Your Impact
Serve as the primary contact for growers and dealers, handling technical support calls during office hours and on an after-hours rotation. This includes addressing installation, in-field operation, breakdown issues, and responding to online ticket inquiries.
Act as a crucial liaison by communicating current issues and future product needs to the R&D team and actively participating in the go-to-market process for new product launches.
Initiate, manage, and execute projects aimed at enhancing customer experience, optimizing internal processes, and improving training programs' effectiveness.
Generate and edit essential technical publications, including operator/installation manuals, service bulletins, and knowledge base articles. Additionally, lead both introductory and advanced level breakout sessions for dealer training and PTx conferences.
Contribute to trade show success through booth setup, tear‑down, and staffing. Be responsible for rebuilding and maintaining planters used for shows, testing, and training, including product installation. Assist with and present at Planter Technology Institution events, and compile, analyze, and report on test plot and field data for marketing and research purposes.
Your Experience And Qualifications
Bachelor’s degree in Agricultural Systems Technology, Agronomy, or equivalent experience (1‑3 years in Precision Ag support or product support).
Familiarity and hands‑on experience in the agriculture industry.
Strong writing, editing, and creative expression abilities.
Comfortable communicating and presenting to large groups.
Strong problem‑solving skills and critical thinking.
Your Benefits
Health care and wellness plans
Dental and vision plans
Flexible and virtual work options (where available)
401(k) Savings Plan with company match
Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
Paid holidays and paid time off
Health savings and flexible spending accounts
Reimbursement for continuing education
Life insurance and other supplemental insurance plans
Your Workplace You will work with your wonderful AGCO colleagues in Onsite model from Fargo, ND.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Seniority Level Associate
Employment Type Full-time
Job Function Other
Industries Machinery Manufacturing and Farming
#J-18808-Ljbffr