DSV - Global Transport and Logistics
Senior Team Lead, Air Import
DSV - Global Transport and Logistics, Itasca, Illinois, United States, 60143
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Senior Team Lead, Air Import
role at
DSV - Global Transport and Logistics .
Location: USA - Itasca, N Arlington Heights Rd.
SUMMARY The Air Import Senior Team Lead is responsible for overseeing the day‑to‑day operations of the air import team to ensure that all import shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air import coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.
DUTIES AND RESPONSIBILITIES
Coordinate the activities of a team of air import coordinators to ensure smooth and efficient operations.
Monitor and manage the flow of import shipments to ensure compliance with customer requirements and company policies.
Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments.
Resolve issues related to shipments, such as delays, damages, or customs clearance problems.
Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other import documents.
Provide excellent customer service and ensure that customer expectations are met or exceeded.
Ensure compliance with relevant laws and regulations, including customs regulations, import controls, and hazardous materials regulations.
Participate in the development and implementation of process improvements to increase efficiency and quality of service.
EDUCATIONAL BACKGROUND / WORK EXPERIENCE
A bachelor's degree in transportation, logistics, international business, or a related field is preferred. Equivalent experience in the transportation and logistics industry may be considered.
A minimum of 5 years of experience in air import operations is required, with at least 2 years of experience in a supervisory or managerial role.
SKILLS & COMPETENCIES
Strong knowledge of air import operations, documentation, and regulations.
Excellent communication skills, both verbal and written.
Strong problem‑solving and analytical skills.
Ability to work under pressure and meet deadlines.
Strong attention to detail and accuracy.
Proficiency in Microsoft Office (Excel, Word, and Outlook).
Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.
SUPERVISORY RESPONSIBILITIES This position is responsible for supervising a team of air import coordinators, including hiring, training, and performance management.
PREFERRED QUALIFICATIONS
A master’s degree in transportation, logistics, international business, or a related field.
Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP).
Experience in project management or process improvement initiatives.
Familiarity with industry‑specific software and tools, such as CargoWise or Cargospot.
LANGUAGE SKILLS
Fluent in English (oral and written).
COMPUTER LITERACY
Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.
Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.
AT‑WILL EMPLOYMENT DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee has the right to terminate his/her employment at any time.
COMPENSATION The expected base pay for this position is $51,500 – $70,000 per year, determined based on job‑related factors such as experience, skills, education, certifications, and geographic location.
BENEFITS DSV offers a comprehensive benefits program, including medical, prescription, dental, vision, and life insurance; flexible spending accounts (FSAs); health savings accounts (HSAs) (for eligible plans); short‑ and long‑term disability coverage; wellness resources; Employee Assistance Program; 401(k) plan with up to 5% company match; paid time off and holidays.
EQUAL EMPLOYMENT OPPORTUNITY DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at
hr@us.dsv.com .
COMPANY OVERVIEW Founded in 1976 in Denmark by ten independent hauliers, DSV has become the world’s third largest supplier of global solutions within transport and logistics. DSV adds value to customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing, and clearing all types of goods. With offices in more than 80 countries, DSV ensures a steady supply of goods worldwide. Learn more at www.dsv.com.
FRAUD ALERT DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. If you question the legitimacy of any DSV job posting, please reach out to
HR@us.dsv.com .
#J-18808-Ljbffr
Senior Team Lead, Air Import
role at
DSV - Global Transport and Logistics .
Location: USA - Itasca, N Arlington Heights Rd.
SUMMARY The Air Import Senior Team Lead is responsible for overseeing the day‑to‑day operations of the air import team to ensure that all import shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air import coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.
DUTIES AND RESPONSIBILITIES
Coordinate the activities of a team of air import coordinators to ensure smooth and efficient operations.
Monitor and manage the flow of import shipments to ensure compliance with customer requirements and company policies.
Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments.
Resolve issues related to shipments, such as delays, damages, or customs clearance problems.
Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other import documents.
Provide excellent customer service and ensure that customer expectations are met or exceeded.
Ensure compliance with relevant laws and regulations, including customs regulations, import controls, and hazardous materials regulations.
Participate in the development and implementation of process improvements to increase efficiency and quality of service.
EDUCATIONAL BACKGROUND / WORK EXPERIENCE
A bachelor's degree in transportation, logistics, international business, or a related field is preferred. Equivalent experience in the transportation and logistics industry may be considered.
A minimum of 5 years of experience in air import operations is required, with at least 2 years of experience in a supervisory or managerial role.
SKILLS & COMPETENCIES
Strong knowledge of air import operations, documentation, and regulations.
Excellent communication skills, both verbal and written.
Strong problem‑solving and analytical skills.
Ability to work under pressure and meet deadlines.
Strong attention to detail and accuracy.
Proficiency in Microsoft Office (Excel, Word, and Outlook).
Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.
SUPERVISORY RESPONSIBILITIES This position is responsible for supervising a team of air import coordinators, including hiring, training, and performance management.
PREFERRED QUALIFICATIONS
A master’s degree in transportation, logistics, international business, or a related field.
Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP).
Experience in project management or process improvement initiatives.
Familiarity with industry‑specific software and tools, such as CargoWise or Cargospot.
LANGUAGE SKILLS
Fluent in English (oral and written).
COMPUTER LITERACY
Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.
Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.
AT‑WILL EMPLOYMENT DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee has the right to terminate his/her employment at any time.
COMPENSATION The expected base pay for this position is $51,500 – $70,000 per year, determined based on job‑related factors such as experience, skills, education, certifications, and geographic location.
BENEFITS DSV offers a comprehensive benefits program, including medical, prescription, dental, vision, and life insurance; flexible spending accounts (FSAs); health savings accounts (HSAs) (for eligible plans); short‑ and long‑term disability coverage; wellness resources; Employee Assistance Program; 401(k) plan with up to 5% company match; paid time off and holidays.
EQUAL EMPLOYMENT OPPORTUNITY DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at
hr@us.dsv.com .
COMPANY OVERVIEW Founded in 1976 in Denmark by ten independent hauliers, DSV has become the world’s third largest supplier of global solutions within transport and logistics. DSV adds value to customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing, and clearing all types of goods. With offices in more than 80 countries, DSV ensures a steady supply of goods worldwide. Learn more at www.dsv.com.
FRAUD ALERT DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. If you question the legitimacy of any DSV job posting, please reach out to
HR@us.dsv.com .
#J-18808-Ljbffr