Logo
First Watch Restaurants

Restaurant Operations Manager

First Watch Restaurants, Scottsdale, Arizona, us, 85261

Save Job

Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins – each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. We like to say, we love our employees more than bacon. And that says a lot.

Overview First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We hire managers that coach and develop team members who, in turn, fall in love with serving others – and thus the beautiful cycle of restaurant life continues. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.

A Few of The Perks (and not just the coffee!)

One Shift – No Night Shifts. Ever.

Opportunity to grow your career with a great company and great people!

24/7 Employee Assistance Program

401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*

As a Restaurant Operations Manager, you will be eligible for a quarterly bonus payment based on restaurant's performance.

Life Insurance*

Short Term Disability*

Long-Term Disability*

Dental*

Vision*

Health Insurance*

Bright Horizon – back up child and elder care*

Spot Insurance*

Supplemental Insurance (accident, critical illness, indemnity) *

Meal Discount

Complimentary premium access to the Calm App, plus 5 gift subscriptions

Unlimited access to medical and behavioral telemedicine through Cirrus MD

Tuition Reimbursement & High School Diploma Program

Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)

Childcare Discount Program

Paid Time Off (PTO)

Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment

Key Responsibilities

Learn and support the You First culture and core values.

Put supervisory skills to work, ensuring daily operations run according to plan and maintain high standards.

Understand that we source great food for a reason and that our recipes must be followed.

Know the restaurant's sales and traffic goals – and work to exceed them.

Coach and observe the First Watch Five Steps of Service being implemented at every table.

Understand the background story of our 10 Commitments – and put them into action.

Respond with a sense of urgency to both customer and employee concerns.

Communicate and take immediate ownership of repair and maintenance issues.

Be certified in food safety – and identify and coach in all areas of safe food handling.

Continuously scout for and interview candidates to join our team.

Keep our company assets secure, including computers, point of sale, security systems and equipment.

Understand the key responsibilities of every position in the restaurant.

Put an immediate stop to any inappropriate behavior, investigate as needed.

Train, coach, and develop team members daily.

Recognize performance that goes above and beyond.

Account for all daily revenues and deposits.

Complete administrative duties – and get required paperwork on time.

Who We Are First Watch is the leading Daytime Dining concept serving made‑to‑order breakfast, brunch and lunch using the freshest ingredients available. Guided by its “Follow the Sun” culinary philosophy, First Watch's chef‑driven menu rotates five times a year to feature the highest‑quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid’s meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities – raising more than $1.7 million to date. A recipient of hundreds of local “Best Breakfast” and “Best Brunch” awards, First Watch was voted 2025’s #1 Best Breakfast by Newsweek’s Readers’ Choice Awards and was also named 2025 and 2024’s #1 Most Loved Workplace® in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states.

Seniority level Not Applicable

Employment type Full‑time

Job function Management and Manufacturing

Industries Restaurants

Referrals increase your chances of interviewing at First Watch Restaurants by 2x.

Get notified about new Operations Manager jobs in Scottsdale, AZ.

First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

#J-18808-Ljbffr