The Harris Center for Mental Health and IDD
Service Coordinator Mentor
The Harris Center for Mental Health and IDD, Houston, Texas, United States, 77246
Service Coordinator Mentor (The Harris Center for Mental Health and IDD)
The Harris Center for Mental Health and IDD ("The Harris Center") is seeking a dedicated Service Coordinator Mentor who is passionate about empowering individuals with intellectual disabilities. Under the general direction of the Program Director, the SC Mentor mentors service coordinators in the performance of service coordination functions and activities, including planning, training, consultation, problem‑solving, positive feedback, and emotional support. The position requires moderate to extensive travel to consumer homes and flexible scheduling.
Your Role in Action
Orients service coordinators on job functions and activities on an ongoing basis.
Assists service coordinators with solving work‑related problems that interfere with effective service delivery.
Provides ongoing mentorship and support training sessions in the field and in the office as needed.
Develops and updates mentorship training manuals as required.
Assists with time‑management and organization skills to ensure benchmarks are met.
Documents mentorship training on a weekly basis to the Program Director.
Communicates feedback to the Program Director on progress or concerns for each service coordinator.
Complies with all safety, health, and training requirements.
Performs all other duties as assigned.
Education
Bachelor’s degree (B.A.) from a four‑year accredited college or university with a major in social, behavioral, or human service field (e.g., psychology, social work, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, criminal justice).
OR bachelor’s degree from a four‑year accredited institution if experience meets the following requirements.
Experience
Minimum of two (2) years full‑time experience in the human services field, OR two (2) years experience working with persons with Intellectual and Developmental Disabilities if the bachelor’s degree is not in the specified focus areas.
Minimum of two (2) years Service Coordination experience preferred.
Other Key Qualifications
Must maintain a valid Texas Driver’s License and be insurable under agency policy.
Must have reliable transportation.
Knowledge, Skills & Abilities
Understanding of Intellectual and Developmental Disabilities and related aspects of the condition.
Effective written, verbal, and organizational communication skills with ability to motivate, train, and coach others.
Ability to work autonomously in a fast‑paced environment.
Effective communication and collaboration with staff, consumers, family members, visitors, and fellow employees, demonstrating knowledge of cultural diversity.
About Us The Harris Center is the state‑designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, it provides care to over 90,000 people with an annual budget of over $300 million. The center offers a full continuum of services at 80 sites across Harris County and in more than 40 languages, including sign language, to serve a diverse population.
What Else You Should Know
Workweek: Monday through Friday, 8 a.m. – 5 p.m., with flexible scheduling.
Workplace: Field‑based role with occasional visits to the Southwest location (9401 Southwest Freeway, Houston, TX).
Environment: Significant travel to consumer homes, providing opportunity to work with diverse individuals in their own settings.
Interactions: Opportunity to manage challenging situations and learn to adapt with professionalism and compassion.
This posting is associated with position #9089.
What We Have to Offer The Harris Center offers a competitive salary and a comprehensive benefits package, including a robust retirement plan with company matching, prior service credit for accelerated Paid Time Off accrual, cell phone discounts, exclusive entertainment deals, a free Headspace subscription, an Employee Assistance Program, and student loan forgiveness programs for eligible employees. Our values focus on suicide care and prevention through a trauma‑informed approach rooted in safety, trust, choice, collaboration, and empowerment.
Salary & Location Houston, TX – $55,000.00 per year. (Job posted 3 weeks ago.)
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Your Role in Action
Orients service coordinators on job functions and activities on an ongoing basis.
Assists service coordinators with solving work‑related problems that interfere with effective service delivery.
Provides ongoing mentorship and support training sessions in the field and in the office as needed.
Develops and updates mentorship training manuals as required.
Assists with time‑management and organization skills to ensure benchmarks are met.
Documents mentorship training on a weekly basis to the Program Director.
Communicates feedback to the Program Director on progress or concerns for each service coordinator.
Complies with all safety, health, and training requirements.
Performs all other duties as assigned.
Education
Bachelor’s degree (B.A.) from a four‑year accredited college or university with a major in social, behavioral, or human service field (e.g., psychology, social work, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, criminal justice).
OR bachelor’s degree from a four‑year accredited institution if experience meets the following requirements.
Experience
Minimum of two (2) years full‑time experience in the human services field, OR two (2) years experience working with persons with Intellectual and Developmental Disabilities if the bachelor’s degree is not in the specified focus areas.
Minimum of two (2) years Service Coordination experience preferred.
Other Key Qualifications
Must maintain a valid Texas Driver’s License and be insurable under agency policy.
Must have reliable transportation.
Knowledge, Skills & Abilities
Understanding of Intellectual and Developmental Disabilities and related aspects of the condition.
Effective written, verbal, and organizational communication skills with ability to motivate, train, and coach others.
Ability to work autonomously in a fast‑paced environment.
Effective communication and collaboration with staff, consumers, family members, visitors, and fellow employees, demonstrating knowledge of cultural diversity.
About Us The Harris Center is the state‑designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, it provides care to over 90,000 people with an annual budget of over $300 million. The center offers a full continuum of services at 80 sites across Harris County and in more than 40 languages, including sign language, to serve a diverse population.
What Else You Should Know
Workweek: Monday through Friday, 8 a.m. – 5 p.m., with flexible scheduling.
Workplace: Field‑based role with occasional visits to the Southwest location (9401 Southwest Freeway, Houston, TX).
Environment: Significant travel to consumer homes, providing opportunity to work with diverse individuals in their own settings.
Interactions: Opportunity to manage challenging situations and learn to adapt with professionalism and compassion.
This posting is associated with position #9089.
What We Have to Offer The Harris Center offers a competitive salary and a comprehensive benefits package, including a robust retirement plan with company matching, prior service credit for accelerated Paid Time Off accrual, cell phone discounts, exclusive entertainment deals, a free Headspace subscription, an Employee Assistance Program, and student loan forgiveness programs for eligible employees. Our values focus on suicide care and prevention through a trauma‑informed approach rooted in safety, trust, choice, collaboration, and empowerment.
Salary & Location Houston, TX – $55,000.00 per year. (Job posted 3 weeks ago.)
#J-18808-Ljbffr