Italian Speaking Remote Support Specialist Work In Greece - Paid Relocation

Mercier Consultancy is thrilled to announce an exciting opportunity for an Italian Speaking Remote Support Specialist to work in Greece with paid relocation! If you are fluent in Italian and looking for a unique experience in a vibrant country while providing exceptional support to our clients, this position is perfect for you!

Responsibilities

Offer remote support to Italian-speaking clients via phone, email, and chat

Diagnose and troubleshoot technical issues, ensuring timely resolutions

Maintain detailed documentation of client interactions and support cases in our CRM

Educate clients on product features to enhance their understanding and usage

Collaborate with the team to handle complex queries and share knowledge

Gather and analyze client feedback to drive service improvements

Participate in training programs to stay current with product developments and best practices

Requirements

Fluency in Italian and English, both spoken and written

Strong ability to communicate effectively and deliver customer satisfaction

Experience in customer service or technical support is preferred

Excellent problem-solving skills and attention to detail

Motivated self-starter capable of working independently

Desire to experience living and working in Greece

Familiarity with customer support software and tools is a plus

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package (Flight, Transfer, and Hotel)

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support in Finding Accommodation After Hotel

And More...

Seniority level Entry level

Employment type Full-time

Job function Customer Service

Industries IT Services and IT Consulting

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