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HelloFresh

Senior Maintenance Manager

HelloFresh, Aurora, Illinois, United States, 60505

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We are seeking a Senior Maintenance Manager who will oversee the maintenance and reliability of numerous buildings across your assigned geographical region. You will take a hands‑on approach to lead, effectively engage, motivate, and coach maintenance team members. This position will partner with the M&RE senior leadership team to define, develop and deliver the maintenance roadmap and set the standard for operational efficiency within your region.

You will

Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of numerous buildings

Motivate, engage, coach, and inspire a team of managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within

Provide project management and support as assigned for key strategic and building‑level projects

Manage outside vendors and facilitate planned and unplanned repairs

Ensure that maintenance regulations are followed

Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner

Identify problems and brainstorm improvement strategies for the fulfillment center

You are

Customer centric: passionate about delivering on commitments to your customers

Bold: vision, passion and grit; not afraid to take calculated risks and constantly challenge the status quo

Agile: roll with the punches, adapt quickly to change and know how to deliver results in a fast‑paced, autonomous environment

Decisive: aware that the right decision sometimes takes less time than a perfect one

Problem solver: understands that there is no one‑size‑fits‑all approach and loves deep diving into issues to find a solution

Programmatic: able to identify the system component causing the error and evaluate options for resolving it efficiently

Strategic: sees the bigger picture and the moving parts that allow you to recognize and resolve ambiguous or challenging situations for others

At a minimum, you have

8+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience

Bachelor's degree preferred; high school diploma or GED required

Effective leader and communicator for employees, direct reports, cross‑functional teams, and executives

High level of integrity and ethics with excellent follow‑up and follow‑through

Interest in engaging directly with all levels of staff

Well‑versed in recent OSHA regulations and compliance

Able to read and interpret blueprints, manuals, and schematics

Exposure to refrigeration systems

Knowledgeable in GMP/LEAN with strong continuous improvement and project management skills

Comfortable working in cold environments with some areas of facility at 40°F

Excitement for working in a start‑up environment with a high level of ambiguity and change

Flexibility to work weekends, holidays and/or nights

You’ll get

Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role

Generous PTO, including sabbatical, and parental leave of up to 16 weeks

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Tuition reimbursement for continuing education (upon 2 years of service)

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)

Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast‑paced, mission‑driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range: $111,100—$129,600 USD.

Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Management and Manufacturing. Industries: Consumer Services.

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