iSpace
Title: Sr. Client Engineer/System Administrator L3
Location: Marysville, OH
Duration: August 2025 - March 31, 2025, with possibility of an extension
We are looking for a Windows and MAC System Administrator to work onsite at our client's location in Marysville, OH. This Client Engineer/System Admin will be responsible for the definition of technical standards and maintenance of end user compute devices. They are to perform well-organized and timely deployments of application, major upgrades, security updates and patches to this environment. They will also assist with final resolution of escalated incidents and participates in problem management activities to address reoccurring issues. The Sr Client Engineer will also be tasked with participating in and/or managing cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our client's compute resources add and stive to the goal of a zero-touch desktop deployment system via Autopilot with MEM for windows device.
Primary Responsibilities will Include:
Location: Marysville, OH
Duration: August 2025 - March 31, 2025, with possibility of an extension
We are looking for a Windows and MAC System Administrator to work onsite at our client's location in Marysville, OH. This Client Engineer/System Admin will be responsible for the definition of technical standards and maintenance of end user compute devices. They are to perform well-organized and timely deployments of application, major upgrades, security updates and patches to this environment. They will also assist with final resolution of escalated incidents and participates in problem management activities to address reoccurring issues. The Sr Client Engineer will also be tasked with participating in and/or managing cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our client's compute resources add and stive to the goal of a zero-touch desktop deployment system via Autopilot with MEM for windows device.
Primary Responsibilities will Include:
- Design, develop, and maintains Microsoft Windows client architecture through a strong understanding of industry best practices, and manages solutions to support management of endpoint devices as well as provides advanced troubleshooting for complex issues related to Operating System, Enterprise Software or Configuration settings on these devices.
- Define technical standards and maintenance of end user compute devices.
- Perform well-organized and timely deployments of application, major upgrades, security updates and patches to the client environment.
- Develop and manage a zero-touch desktop deployment system.
- Develop the strategic project goals and targets for the Digital Workplace unit annually.
- Participate in and/or manage cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources.
- Advanced Windows and MAC operating system configuration and troubleshooting knowledge.
- Hands on experience of ongoing administration and service maintenance.
- Strong Windows 10/11 troubleshooting skills.
- Experience with Windows Server 2016/2019 interface and management.
- Knowledge of Microsoft Group Policy Objects and Group Policy Preferences.
- 5 years working with Active Directory and Group Policy.
- Experience with Microsoft Intune Endpoint Manager.
- Experience working with Microsoft Defender for Endpoint or similar antivirus product.
- Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune.
- Strong background in working with Intune autopilot design experience
- Custom reporting and dashboard creation within UEM tools to include PowerBI.
- Experience working hands on with the Windows platform and Intune / SCCM (Configuration Manager) deployment tools
- Experience using ServiceNow or other related ITSM platform
- ITIL foundations use ITSM tools to include inventory, incident, request, problem, change and release management activities
- Regular use of PowerShell scripting.
- Focus on testing and distribution of authorized patches
- Provide administration support for the rollout of security products.
- Well-versed in Image Management: endpoint (PC and Server) operating system build, customizations (task sequence), and deployment
- Skilled in operating system version upgrade provisioning and deployment.
- Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus.
- Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus
- Professional writing skills
- Experience in management level presentations
- Project Management skills
- Excellent communication and interpersonal skills required to work effectively with a wide range of design, construction, and technology specialists
- Strong writing skills for client facing documentation and executive-level communications
- Strong technical troubleshooting and analytical skills
- Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
- Deployment compliance evaluation and stakeholder reporting
- Regular collaboration with IT support peers and IT executives
- Escalation and collaboration with application support vendors