Retail Specialist (Part-Time) Job at Forward Madison FC in Madison

Retail Specialist (Part‑Time)

Join to apply for the Retail Specialist (Part‑Time) role at Forward Madison FC.

Applicants should apply using the part‑time hiring portal at https://bigtopeventssoccerllc.easyapply.co/.

Part‑time Retail Specialists are needed to champion the Forward Madison FC brand and deliver customer‑first service.

Team Store Responsibilities

• Sort, price, stock, and arrange team merchandise
• Use the point of sale system (Square)
• Become an expert on store products
• Provide high‑quality customer service to store guests
• Check out in‑person guests using POS and follow cash handling procedures
• Take inventory of products
• Process online orders for fulfillment including order picking, packing and shipping
• Use heat press equipment to apply badges and jersey customization
• Conduct assigned tasks efficiently and with a high degree of accuracy

Qualifications & Schedule

Ideal candidates will have availability during business hours (Monday through Friday 10am‑5pm) as well as evenings and weekends.

In‑season Retail Specialists should expect to work a schedule focused on staffing the store on game days and during other events at the stadium. The retail team also is responsible for staffing merchandise pop‑up stands during touring musicians performances at the facility.

This position is not eligible for remote work or relocation assistance.

BIG TOP EVENTS SOCCER LLC is an EEO Employer - M/F/Disability/Protected Veteran Status