Madrigalpharma
Senior Director, Commercial Patient Hub Data Operations
Madrigalpharma, Conshohocken, Pennsylvania, United States
Senior Director, Commercial Patient Hub Data Operations page is loaded## Senior Director, Commercial Patient Hub Data Operationslocations:
PA - Conshohocken - Officetime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
JR\_000476Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH. Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c). Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.**Senior Director, Commercial Patient Hub Data Operations****Location:** Conshohocken, PA (Hybrid)
**Department:** Commercial Data**About Madrigal Pharmaceuticals**Madrigal Pharmaceuticals is a biopharmaceutical company focused on developing and commercializing innovative therapies for patients with MASH and other liver diseases. We are building a best-in-class patient services ecosystem. Central to this effort is a **Commercial Patient Hub** that will connect patients, providers, payers, and partners through seamless data integration, operations excellence, and actionable insights.**Position Summary**The **Senior Director, Commercial Patient Hub Data Strategy and Operations** will establish and lead Madrigal’s data operations for our patient services hub. This leader will be responsible for ensuring that data from specialty pharmacies, copay/affordability vendors, field reimbursement teams, and patient support providers is ingested, governed, and transformed to support operations and development of actionable insights to drive brand performance and optimize patient outcomes.This role requires a **strategic leader** who is also willing to be hands-on in shaping data models, building governance frameworks, and ensuring operational excellence across all hub-related data streams. The Senior Director will partner cross-functionally with IT, Commercial Data, Compliance, Legal, Market Access, Patient Services, and Commercial Analytics to deliver timely, trusted, and compliant data for decision-making.**Key Responsibilities*** **Build and Lead Patient Hub Data Operations:**
+ Design, implement, and operate Madrigal’s patient hub data strategy, processes, and systems.
+ Oversee ingestion, integration, and stewardship of data from specialty pharmacies, hubs, copay programs, and field reimbursement partners.* **Governance & Compliance:**
+ Establish strong governance frameworks for relevant requirements including HIPAA and contractual compliance.
+ Partner with Legal and Compliance to manage data use, sharing, and retention policies.* **Operational Excellence:**
+ Manage hub data pipelines (daily/weekly feeds, exceptions management, reconciliation).
+ Ensure KPIs such as time-to-fill, speed-to-therapy, patient adherence, and case resolution are consistently available and accurate.* **Leadership & Vendor Management:**
+ Lead a cross-functional data team (engineers, analysts, stewards).
+ Oversee vendor relationships (hub service providers, data integration partners, CRM vendors such as Salesforce/Veeva).* **Analytics & Insights Enablement:**
+ Deliver curated datasets and dashboards to Patient Services, Market Access, Field Reimbursement, and Brand Teams.
+ Partner with Commercial Analytics to drive patient access, pull-through, and hub effectiveness insights.**Qualifications*** **Education:** Bachelor’s degree in Computer Science, Data Management, Business, or related field; advanced degree preferred.* **Experience:**
+ 15+ years in data management, commercial operations, or analytics within pharmaceutical/biotech industry.
+ 7+ years leading data development and operations for patient services hubs, specialty pharmacy, or commercial data ecosystems.
+ Proven success building hub data operations in an **insourced or hybrid operating model**.* **Technical Skills:**
+ Expertise in CRM platforms (Salesforce/Veeva), data integration (ETL/ELT), and BI tools (Power BI).
+ Knowledge of data tokenization (Datavant, IQVIA OCE), MDM, and interoperability technologies and standards.* **Cloud Data Infrastructure:**
+ Expertise in cloud-based data solutions with a focus on Azure
+ Experience with Azure/Databricks and multi-cloud preferred* **Leadership Skills:**
+ Strong ability to lead cross-functional teams, manage vendors, and communicate with senior leadership.
+ Excellent problem-solving, strategic thinking, and organizational skills.Madrigal’s Total Rewards strategy is based on a biotech industry peer group comparator and is inclusive of base pay, bonus and equity. Our equity offers meaningful opportunity allowing our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.All employees receive equity, which we believe reinforces our ownership culture. Base salary is determined by several factors including the candidate’s qualifications, skills, education, experience, business needs and market demands. The base salary range for this position is $253,000 - $310,000 per yearAll full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.
Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws.
We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance, please contact HR@madrigalpharma.com.
Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.
Applications are being accepted on an ongoing basis and can be submitted through our
site.
*Please be aware that we have received reports #J-18808-Ljbffr
PA - Conshohocken - Officetime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
JR\_000476Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH. Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c). Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.**Senior Director, Commercial Patient Hub Data Operations****Location:** Conshohocken, PA (Hybrid)
**Department:** Commercial Data**About Madrigal Pharmaceuticals**Madrigal Pharmaceuticals is a biopharmaceutical company focused on developing and commercializing innovative therapies for patients with MASH and other liver diseases. We are building a best-in-class patient services ecosystem. Central to this effort is a **Commercial Patient Hub** that will connect patients, providers, payers, and partners through seamless data integration, operations excellence, and actionable insights.**Position Summary**The **Senior Director, Commercial Patient Hub Data Strategy and Operations** will establish and lead Madrigal’s data operations for our patient services hub. This leader will be responsible for ensuring that data from specialty pharmacies, copay/affordability vendors, field reimbursement teams, and patient support providers is ingested, governed, and transformed to support operations and development of actionable insights to drive brand performance and optimize patient outcomes.This role requires a **strategic leader** who is also willing to be hands-on in shaping data models, building governance frameworks, and ensuring operational excellence across all hub-related data streams. The Senior Director will partner cross-functionally with IT, Commercial Data, Compliance, Legal, Market Access, Patient Services, and Commercial Analytics to deliver timely, trusted, and compliant data for decision-making.**Key Responsibilities*** **Build and Lead Patient Hub Data Operations:**
+ Design, implement, and operate Madrigal’s patient hub data strategy, processes, and systems.
+ Oversee ingestion, integration, and stewardship of data from specialty pharmacies, hubs, copay programs, and field reimbursement partners.* **Governance & Compliance:**
+ Establish strong governance frameworks for relevant requirements including HIPAA and contractual compliance.
+ Partner with Legal and Compliance to manage data use, sharing, and retention policies.* **Operational Excellence:**
+ Manage hub data pipelines (daily/weekly feeds, exceptions management, reconciliation).
+ Ensure KPIs such as time-to-fill, speed-to-therapy, patient adherence, and case resolution are consistently available and accurate.* **Leadership & Vendor Management:**
+ Lead a cross-functional data team (engineers, analysts, stewards).
+ Oversee vendor relationships (hub service providers, data integration partners, CRM vendors such as Salesforce/Veeva).* **Analytics & Insights Enablement:**
+ Deliver curated datasets and dashboards to Patient Services, Market Access, Field Reimbursement, and Brand Teams.
+ Partner with Commercial Analytics to drive patient access, pull-through, and hub effectiveness insights.**Qualifications*** **Education:** Bachelor’s degree in Computer Science, Data Management, Business, or related field; advanced degree preferred.* **Experience:**
+ 15+ years in data management, commercial operations, or analytics within pharmaceutical/biotech industry.
+ 7+ years leading data development and operations for patient services hubs, specialty pharmacy, or commercial data ecosystems.
+ Proven success building hub data operations in an **insourced or hybrid operating model**.* **Technical Skills:**
+ Expertise in CRM platforms (Salesforce/Veeva), data integration (ETL/ELT), and BI tools (Power BI).
+ Knowledge of data tokenization (Datavant, IQVIA OCE), MDM, and interoperability technologies and standards.* **Cloud Data Infrastructure:**
+ Expertise in cloud-based data solutions with a focus on Azure
+ Experience with Azure/Databricks and multi-cloud preferred* **Leadership Skills:**
+ Strong ability to lead cross-functional teams, manage vendors, and communicate with senior leadership.
+ Excellent problem-solving, strategic thinking, and organizational skills.Madrigal’s Total Rewards strategy is based on a biotech industry peer group comparator and is inclusive of base pay, bonus and equity. Our equity offers meaningful opportunity allowing our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.All employees receive equity, which we believe reinforces our ownership culture. Base salary is determined by several factors including the candidate’s qualifications, skills, education, experience, business needs and market demands. The base salary range for this position is $253,000 - $310,000 per yearAll full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.
Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws.
We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance, please contact HR@madrigalpharma.com.
Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.
Applications are being accepted on an ongoing basis and can be submitted through our
site.
*Please be aware that we have received reports #J-18808-Ljbffr