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STRIDE Fitness

Office and Project Manager

STRIDE Fitness, Huntington Beach, California, us, 92615

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The Office and Project Manager is responsible for keeping the corporate office running smoothly while coordinating projects across operations, franchise support, sales, marketing, and studio development. The role streamlines communication, manages timelines, organizes deliverables, and ensures consistent execution as STRIDE Fitness grows.

Key Responsibilities Corporate Office Management

Manage executive calendars, schedules, and meeting coordination

Organize and maintain company documents, SOPs, contracts, and franchise materials

Support onboarding of new corporate staff and studio management teams

Coordinate payroll documents, HR paperwork, background checks, and compliance tracking

Maintain office supplies, vendor relationships, and corporate asset organization

Project Management for Boutique Fitness Operations

Oversee project timelines for new studio openings, presale campaigns, and brand rollouts

Track deliverables across operations, sales, marketing, and franchise support

Develop templates, checklists, and SOPs for studio openings, sales systems, and training

Maintain dashboards, KPI trackers, and operational reports

Manage communication and handoffs between Corporate, Franchisees, and Studio teams

Support brand initiatives, launch events, and community outreach programs

Sales and Franchise Support

Coordinate sales playbooks, training materials, scripts, and reporting

Maintain CRM hygiene across corporate and franchise accounts

Support rollout of corporate sales initiatives, scheduling, and reporting cycles

Assist franchise owners with lead pipelines, data accuracy, and brand compliance

Monitor membership performance metrics across the network

Marketing and Brand Coordination

Support content planning, social asset organization, and campaign calendars

Coordinate marketing requests from studios and franchisees

Manage communication with external agencies, contractors, and vendors

Assist with production timelines for creative projects and promotional events

Organize and distribute branded materials, assets, and launch toolkits

Studio Support and Field Operations

Maintain the STRIDE Fitness operations playbook and training library

Track field issues and coordinate solutions with operations, sales, and tech partners

Support planning for coach trainings, front desk trainings, and franchise workshops

Assist in QA testing for new systems and processes before rollout

Skills and Qualities

Strong organizational and project management skills

Ability to coordinate across multiple departments with clarity and urgency

Comfortable with fast-moving, startup-style environments

Clear communication skills and strong follow-through

Ability to build and improve systems, workflows, and SOPs

Tech savvy with Google Workspace, CRM tools, and project management platforms

Comfortable handling both administrative tasks and high-level coordination

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