Senior Client Success Lead - Escalations (Luxury Retail)

A leading home improvement company in Santa Monica is seeking a Client Success Manager to manage client escalations with a solution-oriented approach. The ideal candidate should have over 5 years of experience in customer service, exceptional communication skills, and the ability to empathize in sensitive situations. This role also requires strong problem-solving abilities and team collaboration. The company offers a competitive salary and comprehensive benefits, including medical and 401k with a match. #J-18808-Ljbffr