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CommonSpirit Health

Patient Access Representative

CommonSpirit Health, Arvada, Colorado, United States, 80004

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Job Summary And Responsibilities As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

Role In this Patient Access Representative role you will collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. You will:

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre‑admitting, admitting and/or registering, routing or escorting patients, family or visitors.

Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.

Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.

Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements

Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.

Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.

High School diploma required.

Physical Requirements Sedentary work – prolonged periods of sitting and exert up to 10 lbs. force occasionally.

Where You’ll Work CommonSpirit Mountain Region, at our facility in Colorado. We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.

Pay Range $18.00 - $25.95 /hour

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care

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