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Zepf Center

Resource and Financial Empowerment Coordinator

Zepf Center, Toledo, Ohio, United States, 43614

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Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

Position Summary This is a 5‑year grant funded position.

The Training, Resource, and Financial Empowerment Coordinator strengthens the Fatherhood Program by expanding internal and external resources, coordinating training opportunities, and helping fathers build financial stability. This position connects participants to education, employment, and financial literacy supports — including budgeting, banking, credit building, and goal setting — while coordinating with Zepf Center departments and community partners to ensure wraparound support and long‑term success.

Hours Monday‑Friday, groups in the evening and some outreach on weekends.

Essential Duties and Responsibilities Outreach and Engagement

Assist with attending community events and community meetings to recruit fathers to the program

Facilitate Fatherhood 101 Orientations with other staff by providing overview of services and fathers responsibilities

Assist fathers complete initial eligibility documentation requirement

Work with community partners and other internal staff to assist fathers overcome various barriers (legal, transportation, housing stability, etc.) that impact their successes

Assessment and Treatment Planning

At enrollment, meet with the father to complete a Needs and Barrier Assessment

Assess fathers needs that impact their ability to participate in the program and in employment situations

Develop a Comprehensive Individual Service Strategy (ISS) that assists the father meet their parenting responsibilities and reach their employment goals; monitor and evaluate father progress toward goal attainment

On an ongoing basis, assess and evaluate the participant in the following areas: education level, work history, living arrangement, family dynamics, domestic violence issues, emotional stability, substance abuse usage, support systems, transportation, identification of disability, learning styles, physical health, and services needed to thrive as a parent as well in the occupation area of their choice

Review and modify the individualized treatment/action plan to meet individual needs

Skill Development

Facilitate Fatherhood Nurturing Fathers Curriculum groups by providing mentoring that focuses on developing the father’s understanding of parental responsibilities and their impact on their child’s lives

Provide Intensive Mentoring and Coaching services to assist fathers to overcome barriers to effective parenting

Provide group and/or individual Parenting Skills Training

Provide other service interventions consistent with father’s goals and program objectives

Provide educational support and training that strengthens employability through completion of GED, tutoring, access to online training and job skills training

May provide job search skills training

Document service interventions and outcome information in nFORM and other electronic records

Case Load Management

Maintain regular contact with fathers through their participation in the program; at least two significant contacts per month and other contacts that keep the father engaged in services

Advocate on behalf of the father throughout their enrollment in the project

Provide intensive case management, vocational guidance, coaching, tutoring, referral services and service bridging

Provide feedback to fathers, referral sources, and other staff regarding progress; implement client management techniques in accordance with individual service strategy; services are provided in the office, fathers’ home, community, and employment sites

Prepare progress reports and notes for referral; assure files are current and meet standards established by the grant outline

Maintain an active case load and report progress to the integrated team; prepare progress reports and notes for referral; assure files are current and meet standards established by the grant outline

Refer father to appropriate community services and resources to assist the father reach their goals

Complete various forms that are required and consistent with agency and project policies

File documents (paper or electronic) and scan documents into data systems

Transport clients in company cars to various activities or interventions that assist the father reach their goal

Meet with integrated team to discuss cases and review program goals and other project deliverables

Follow Up and Case Discharge

Provide follow‑up with client after completing fatherhood groups to assist the father in reaching goal attainment and overcome barriers

May refer fathers to other services in the community that assist fathers reach goals

Complete program discharges with fathers based off program policy process and individual client needs

Other Items

Assure the organization’s administrative procedures, philosophy, mission, and vision are carried out on a consistent basis

Perform other duties as assigned

Training and Resource Development

Coordinate and track all father‑focused training, including workforce, parenting, and personal development workshops

Serve as a liaison between the Fatherhood Program and other Zepf departments to enhance access to behavioral health, housing, and vocational services

Partner with external organizations such as Trainco, Penta, Owens, and Sunbelt to streamline short‑term training and credential opportunities

Develop and facilitate group workshops and individual coaching focused on life skills, employment readiness, and personal growth

Financial Empowerment

Provide financial literacy education through group sessions and one‑on‑one coaching with fathers

Assist participants with creating personal budgets, setting short‑ and long‑term financial goals, and understanding income management

Support fathers in opening checking and savings accounts and building relationships with trusted financial institutions

Help participants review credit reports, improve credit scores, and develop debt reduction plans

Connect fathers with community partners offering advanced financial counseling, homebuyer education, or small business development resources

Track participant progress toward financial goals and report outcomes in nFORM or other program systems

Collaboration and Reporting

Work closely with case managers, peers, and employment staff to integrate financial empowerment into service plans

Coordinate guest speakers and partnerships with banks, credit unions, and financial educators

Collect data, success stories, and feedback for program evaluation and grant reporting

Participate in staff meetings, trainings, and outreach events to promote father engagement and self‑sufficiency

Requirements Qualifications

Bachelor’s degree in Human Services, Education, Business, or related field required; equivalent experience may be considered

Minimum of two years of experience in workforce development, education coordination, financial literacy, or community outreach

Strong understanding of budgeting, credit, and financial education principles

Excellent communication and interpersonal skills with the ability to motivate and support fathers from diverse backgrounds

Knowledge of Zepf Center programs and community resources preferred

Proficiency in Microsoft Office, virtual platforms, and data systems

Valid driver’s license and reliable transportation required

Preferred Qualifications

Certification or experience in financial coaching or financial literacy instruction

Familiarity with nFORM or similar case management systems

Experience working with federally funded programs or fatherhood initiatives

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