kate spade new york
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Supervisor I
role at
Kate Spade New York
Job Title: Supervisor Outlet
Company Overview Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose The successful individual will leverage their proficiency in retail to drive business success through customer engagement, sales leadership, and operational excellence.
Client & Service Expert
Partner with Store Manager to develop business‑driving initiatives that build repeat business or attract new customers to the store.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats, and drive the team to achieve them.
Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer.
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained.
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory.
Adherence to Kate Spade loss prevention policies and operational procedures.
Qualifications & Competencies
Strong written and verbal communication skills.
Detail oriented.
Proactive ability to multi‑task and prioritize.
Minimum 2–3 years’ experience in luxury goods or a comparable retail environment.
College degree preferred.
Physical requirements: available to work store schedule, as needed, including evenings and weekends; standing for extended periods; able to safely lift boxes up to 40 pounds; comfortable climbing ladders.
Competency: Drive for Results – exceeds goals, consistently among top performers, focused on bottom‑line results; Customer Focus – dedicated to meeting expectations of internal and external customers; Creativity – generates unique ideas; Interpersonal Savvy – builds effective relationships; Learning on the Fly – quickly grasps new concepts and adapts; Perseverance – pursues with energy and focus.
Equal Employment Opportunity Statement Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the position’s requirements, made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Visit Kate Spade at
www.katespade.com .
Base Pay Range $16.00
–
$23.75
per hour
Benefits Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may also enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. Additional benefits information can be found at
Kate Spade – U.S. Store Compensation & Benefits .
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail Apparel and Fashion
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Supervisor I
role at
Kate Spade New York
Job Title: Supervisor Outlet
Company Overview Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose The successful individual will leverage their proficiency in retail to drive business success through customer engagement, sales leadership, and operational excellence.
Client & Service Expert
Partner with Store Manager to develop business‑driving initiatives that build repeat business or attract new customers to the store.
Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
Achievement of personal sales goals.
Educate team on sales plans, personal sales goals, store stats, and drive the team to achieve them.
Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity
Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer.
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained.
Operational Excellence
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory.
Adherence to Kate Spade loss prevention policies and operational procedures.
Qualifications & Competencies
Strong written and verbal communication skills.
Detail oriented.
Proactive ability to multi‑task and prioritize.
Minimum 2–3 years’ experience in luxury goods or a comparable retail environment.
College degree preferred.
Physical requirements: available to work store schedule, as needed, including evenings and weekends; standing for extended periods; able to safely lift boxes up to 40 pounds; comfortable climbing ladders.
Competency: Drive for Results – exceeds goals, consistently among top performers, focused on bottom‑line results; Customer Focus – dedicated to meeting expectations of internal and external customers; Creativity – generates unique ideas; Interpersonal Savvy – builds effective relationships; Learning on the Fly – quickly grasps new concepts and adapts; Perseverance – pursues with energy and focus.
Equal Employment Opportunity Statement Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the position’s requirements, made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Visit Kate Spade at
www.katespade.com .
Base Pay Range $16.00
–
$23.75
per hour
Benefits Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may also enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. Additional benefits information can be found at
Kate Spade – U.S. Store Compensation & Benefits .
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail Apparel and Fashion
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