DoorDash
Senior Associate, New Verticals - Merchant Strategy & Operations
DoorDash, New York, New York, us, 10261
Senior Associate, New Verticals - Merchant Strategy & Operations
Join DoorDash as a Senior Associate on the New Verticals team, building the future of local commerce by redefining how people access everyday essentials and expanding the frontiers of what’s possible on DoorDash. About the Team Since launching in 2020, the New Verticals team has built and scaled high-performing operations across Grocery, Convenience, Alcohol, and Retail. We work on zero-to-one bets, turn insights into impact fast, experiment at a rapid pace, and use AI to invent. About the Role As we build New Verticals Merchant Services, we’re looking to hire a Senior Associate. You will shape the strategy and execution of a suite of software products, inclusive of go-to-market strategy, pricing and packaging, and own success metrics like Merchant NPS, growth, and retention. You’ll dig deep on research and analytics to understand new opportunities and trends, partner closely with engineers, product managers, designers, and business development leans to new products, define new revenue streams, and unlock growth. Responsibilities Own and optimize performance metrics related to Merchant success on DoorDash. Use SQL and Excel to uncover insights on consumer and Merchant behavior, pricing and logistics dynamics, and product performance. Conduct expert interviews and market research to understand new markets and opportunities. Help craft the long‑term strategy for how DoorDash becomes the best place for Merchants to grow their entire business. Work closely with cross‑functional teams to bring new ideas to life. Qualifications 2–4+ years in strategy, consulting, investment diligence, revenue management, or a related analytical role. Owner mentality: accountable for results and continuously raise the bar on work. Entrepreneurial: thrive in zero‑to‑one environments and eager to test, build, and scale. Analytical: comfortable navigating ambiguity through quantitative and qualitative data, self‑serve in SQL and Excel. Research depth: conducted end‑to‑end company and market diligences. Nice‑to‑have: Python and experience using AI‑coding and analytics tools. First‑principles thinking, problem rigor, and adaptability. Resilience and focus in evolving environments. Bachelor’s degree in Economics, Business Administration, or related field. Compensation Base salary ranges from $78,200 – $115,000 USD. Additional equity grants are available. Benefits DoorDash offers a comprehensive benefits package including 401(k) with matching, 16 weeks paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, 11 paid holidays, disability and life insurance, family‑forming assistance, and a mental health program. EEO Statement DoorDash is an equal opportunity employer. No employee or applicant will face discrimination or harassment based on protected categories. All qualified applicants, including those with arrest and conviction records, will be considered for employment in a manner consistent with applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
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Join DoorDash as a Senior Associate on the New Verticals team, building the future of local commerce by redefining how people access everyday essentials and expanding the frontiers of what’s possible on DoorDash. About the Team Since launching in 2020, the New Verticals team has built and scaled high-performing operations across Grocery, Convenience, Alcohol, and Retail. We work on zero-to-one bets, turn insights into impact fast, experiment at a rapid pace, and use AI to invent. About the Role As we build New Verticals Merchant Services, we’re looking to hire a Senior Associate. You will shape the strategy and execution of a suite of software products, inclusive of go-to-market strategy, pricing and packaging, and own success metrics like Merchant NPS, growth, and retention. You’ll dig deep on research and analytics to understand new opportunities and trends, partner closely with engineers, product managers, designers, and business development leans to new products, define new revenue streams, and unlock growth. Responsibilities Own and optimize performance metrics related to Merchant success on DoorDash. Use SQL and Excel to uncover insights on consumer and Merchant behavior, pricing and logistics dynamics, and product performance. Conduct expert interviews and market research to understand new markets and opportunities. Help craft the long‑term strategy for how DoorDash becomes the best place for Merchants to grow their entire business. Work closely with cross‑functional teams to bring new ideas to life. Qualifications 2–4+ years in strategy, consulting, investment diligence, revenue management, or a related analytical role. Owner mentality: accountable for results and continuously raise the bar on work. Entrepreneurial: thrive in zero‑to‑one environments and eager to test, build, and scale. Analytical: comfortable navigating ambiguity through quantitative and qualitative data, self‑serve in SQL and Excel. Research depth: conducted end‑to‑end company and market diligences. Nice‑to‑have: Python and experience using AI‑coding and analytics tools. First‑principles thinking, problem rigor, and adaptability. Resilience and focus in evolving environments. Bachelor’s degree in Economics, Business Administration, or related field. Compensation Base salary ranges from $78,200 – $115,000 USD. Additional equity grants are available. Benefits DoorDash offers a comprehensive benefits package including 401(k) with matching, 16 weeks paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, 11 paid holidays, disability and life insurance, family‑forming assistance, and a mental health program. EEO Statement DoorDash is an equal opportunity employer. No employee or applicant will face discrimination or harassment based on protected categories. All qualified applicants, including those with arrest and conviction records, will be considered for employment in a manner consistent with applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
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