Prosperity Bank
Debit Card Specialist (Full Time) - Lubbock, Ave. Q
Prosperity Bank, Lubbock, Texas, us, 79430
Debit Card Specialist (Full Time) - Lubbock, TX
Join Prosperity Bank’s Digital Banking Team as a Debit Card Specialist.
Prosperity Bank is an Equal Opportunity Employer.
Essential Functions And Basic Duties
All associated debit card maintenance.
All related activities/efforts in mitigating debit card fraud.
All related debit card disputes.
Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations.
Process and balance transaction entries.
All associated posting and reconciliation duties performed timely and accurately.
Monitor the department’s support email box and assist banking centers via telephone support.
Assist with debit card issues, requests and other Electronic Banking needs.
Cross‑train with other department associates for various duties as assigned.
Resolve more complex issues presented to the department.
Be able to complete given projects with minimal supervision.
Serve as backup for day‑to‑day peer processes.
Ability to wear headsets.
Qualifications Education/Certification:
High School Diploma or equivalent.
Required Knowledge:
Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10‑key, typing, etc.; general knowledge of compliance and regulations procedures.
Experience Required:
Banking experience preferred but not required.
Hours Monday – Friday 8:00 AM – 5:00 PM (40 hours per week). Seniority level: Entry level. Employment type: Full‑time. Job function: Other. Industries: Banking.
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Prosperity Bank is an Equal Opportunity Employer.
Essential Functions And Basic Duties
All associated debit card maintenance.
All related activities/efforts in mitigating debit card fraud.
All related debit card disputes.
Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations.
Process and balance transaction entries.
All associated posting and reconciliation duties performed timely and accurately.
Monitor the department’s support email box and assist banking centers via telephone support.
Assist with debit card issues, requests and other Electronic Banking needs.
Cross‑train with other department associates for various duties as assigned.
Resolve more complex issues presented to the department.
Be able to complete given projects with minimal supervision.
Serve as backup for day‑to‑day peer processes.
Ability to wear headsets.
Qualifications Education/Certification:
High School Diploma or equivalent.
Required Knowledge:
Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10‑key, typing, etc.; general knowledge of compliance and regulations procedures.
Experience Required:
Banking experience preferred but not required.
Hours Monday – Friday 8:00 AM – 5:00 PM (40 hours per week). Seniority level: Entry level. Employment type: Full‑time. Job function: Other. Industries: Banking.
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