Concentrix
Employer Industry: Technology and Services
Why consider this job opportunity:
Salary up to $180,000 plus performance-based incentives
Comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with company matching
Generous paid time off and holidays, along with paid learning days
Opportunity for career advancement in a rapidly growing field of AI technology
Work remotely from anywhere in the USA
Job Responsibilities:
Define the technical roadmap for the conversational AI platform, ensuring a balance between innovation and reliability
Conduct market analysis to inform product direction and competitive positioning
Collaborate with engineering teams to make critical architectural decisions impacting product performance
Lead customer technical evaluations and transform use cases into detailed specifications
Analyze performance data and customer feedback for continuous product improvements
Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
3‑5 years of experience in product management for complex B2B software
Hands‑on experience with AI-powered products, including model training and deployment
Proven ability to write technical specifications and manage API roadmaps
Understanding of microservices and cloud infrastructure
Preferred Qualifications:
Experience with agentic AI systems that maintain context and manage complex workflows
Background in conversational AI, chatbots, or dialogue systems
Deep knowledge of CRM/ERP integrations and contact center technologies
Experience leading technical product decisions in multi‑team environments
Familiarity with telephony systems and contact center infrastructure
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Why consider this job opportunity:
Salary up to $180,000 plus performance-based incentives
Comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with company matching
Generous paid time off and holidays, along with paid learning days
Opportunity for career advancement in a rapidly growing field of AI technology
Work remotely from anywhere in the USA
Job Responsibilities:
Define the technical roadmap for the conversational AI platform, ensuring a balance between innovation and reliability
Conduct market analysis to inform product direction and competitive positioning
Collaborate with engineering teams to make critical architectural decisions impacting product performance
Lead customer technical evaluations and transform use cases into detailed specifications
Analyze performance data and customer feedback for continuous product improvements
Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
3‑5 years of experience in product management for complex B2B software
Hands‑on experience with AI-powered products, including model training and deployment
Proven ability to write technical specifications and manage API roadmaps
Understanding of microservices and cloud infrastructure
Preferred Qualifications:
Experience with agentic AI systems that maintain context and manage complex workflows
Background in conversational AI, chatbots, or dialogue systems
Deep knowledge of CRM/ERP integrations and contact center technologies
Experience leading technical product decisions in multi‑team environments
Familiarity with telephony systems and contact center infrastructure
#J-18808-Ljbffr