Nortek Data Center Cooling
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Service Project Manager
role at
Nortek Data Center Cooling
Position Title: Service Project Manager – Data Center Cooling Location: South Bend, IN
About Nortek Data Center Cooling Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier, and more productive by creating innovative solutions that deliver outstanding customer value.
At Nortek Data Center Cooling, we’re shaping the future by "Creating a Better Tomorrow Every Day"! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees’ commitment to quality, customer experience and operational excellence.
Position Summary As a Service Project Manager for the Data Center Cooling team, you will support, coach, and coordinate a diverse team of service technicians through the warranty and aftermarket service of large-scale data center projects. You will manage a variety of complex data center commissioning projects requiring strong knowledge of a variety of air handling equipment in automated environments. You must possess strong project management skills to ensure site support is balanced to optimize project schedule and cost. You will provide service advice, guidance, and share technical expertise with end users, service teams, and sales representatives.
Position Key Attributes
Ability to personally live safely and hold themselves and other team members accountable by having their back in support of our Safety core value.
Has integrity, works transparently, and is recognized for treating others with respect.
Takes accountability to create and execute solutions that deliver desired results and can "own it" in a Performance Driven Culture.
Works collaboratively as one team in a Teamwork culture.
Enjoys embracing and igniting change as a catalyst for improvement.
Position Responsibilities
Maintain accurate PM documentation, including plans, status reports, and service notes to ensure transparency and accountability.
Optimize service technician schedules by balancing competencies and experience with project requirements to improve efficiency and execution.
Assist and support diagnostics and repair of site controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems.
Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed in commissioning or rework activities.
Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and associated servicing contractors.
Build synergies with client teams to resolve complex service problems in critical operations.
Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
Advise management regarding customer satisfaction, service performance, and suggestions for operational improvements.
Position Qualifications
Minimum of a technical associate degree with two years of field experience or four years of equivalent related field experience in HVAC, building automation, or technical environment.
Demonstrated knowledge of critical infrastructure, automatic controls, building automation systems or other building subsystems.
4+ years of experience working with complex projects.
Experience with Microsoft Office.
Ability to travel up to 25% of the time to regional job sites or service centers for various equipment related work.
Superior analytical skills and attention to detail.
Ability to read and interpret blueprints, plans, and manuals.
Ability to support multiple teams across various data center projects.
Excellent customer service skills with desire to exceed internal and external customer expectations.
Ability to work independently or drive results across teams in a timely manner.
Preferred
Proven project management skills, demonstrating the ability to lead initiatives and manage team outputs under tight deadlines.
Strong administrational experience in Microsoft Excel, Word, and PowerPoint with the ability to present in a professional manner to data center clients.
Bachelor’s degree with four years of field experience or six years of equivalent related field experience in HVAC or building automation.
Customer-centric mindset with a passion for helping customers succeed.
To apply, please visit our career section at https://www.nortekdatacenter.com/
Nortek Data Center Cooling offers a comprehensive compensation and benefits package. To learn more about us, please visit our company website at http://www.nortekdatacenter.com/.
Nortek Data Center Cooling is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.
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Service Project Manager
role at
Nortek Data Center Cooling
Position Title: Service Project Manager – Data Center Cooling Location: South Bend, IN
About Nortek Data Center Cooling Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier, and more productive by creating innovative solutions that deliver outstanding customer value.
At Nortek Data Center Cooling, we’re shaping the future by "Creating a Better Tomorrow Every Day"! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees’ commitment to quality, customer experience and operational excellence.
Position Summary As a Service Project Manager for the Data Center Cooling team, you will support, coach, and coordinate a diverse team of service technicians through the warranty and aftermarket service of large-scale data center projects. You will manage a variety of complex data center commissioning projects requiring strong knowledge of a variety of air handling equipment in automated environments. You must possess strong project management skills to ensure site support is balanced to optimize project schedule and cost. You will provide service advice, guidance, and share technical expertise with end users, service teams, and sales representatives.
Position Key Attributes
Ability to personally live safely and hold themselves and other team members accountable by having their back in support of our Safety core value.
Has integrity, works transparently, and is recognized for treating others with respect.
Takes accountability to create and execute solutions that deliver desired results and can "own it" in a Performance Driven Culture.
Works collaboratively as one team in a Teamwork culture.
Enjoys embracing and igniting change as a catalyst for improvement.
Position Responsibilities
Maintain accurate PM documentation, including plans, status reports, and service notes to ensure transparency and accountability.
Optimize service technician schedules by balancing competencies and experience with project requirements to improve efficiency and execution.
Assist and support diagnostics and repair of site controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems.
Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed in commissioning or rework activities.
Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and associated servicing contractors.
Build synergies with client teams to resolve complex service problems in critical operations.
Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
Advise management regarding customer satisfaction, service performance, and suggestions for operational improvements.
Position Qualifications
Minimum of a technical associate degree with two years of field experience or four years of equivalent related field experience in HVAC, building automation, or technical environment.
Demonstrated knowledge of critical infrastructure, automatic controls, building automation systems or other building subsystems.
4+ years of experience working with complex projects.
Experience with Microsoft Office.
Ability to travel up to 25% of the time to regional job sites or service centers for various equipment related work.
Superior analytical skills and attention to detail.
Ability to read and interpret blueprints, plans, and manuals.
Ability to support multiple teams across various data center projects.
Excellent customer service skills with desire to exceed internal and external customer expectations.
Ability to work independently or drive results across teams in a timely manner.
Preferred
Proven project management skills, demonstrating the ability to lead initiatives and manage team outputs under tight deadlines.
Strong administrational experience in Microsoft Excel, Word, and PowerPoint with the ability to present in a professional manner to data center clients.
Bachelor’s degree with four years of field experience or six years of equivalent related field experience in HVAC or building automation.
Customer-centric mindset with a passion for helping customers succeed.
To apply, please visit our career section at https://www.nortekdatacenter.com/
Nortek Data Center Cooling offers a comprehensive compensation and benefits package. To learn more about us, please visit our company website at http://www.nortekdatacenter.com/.
Nortek Data Center Cooling is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.
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