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Feldman Automotive

Experienced Service Advisor

Feldman Automotive, Highland, Michigan, United States, 48356

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At Feldman Automotive & Mark Wahlberg Automotive, we are hiring a proactive, customer‑oriented Service Advisor to join our fast‑paced team. With dealerships across Michigan and Ohio, growth opportunities are limitless and we reward highly motivated employees because happy employees lead to happier customers.

Responsibilities

Greet customers and provide a warm welcome

Listen actively to customer concerns and needs

Schedule appointments and manage service requests

Advise customers on recommended service and repair options

Prepare service orders and ensure accurate billing

Follow up with customers to ensure satisfaction and address any additional concerns

Maintain a clean and organized service area

Qualifications

High school diploma or equivalent

Excellent communication and customer service skills

Ability to multitask and prioritize in a fast‑paced environment

Strong attention to detail and accuracy

Proficient in basic computer skills

Previous experience in a service or hospitality role preferred

Benefits

Medical, Dental, Vision, Short and Long‑term disability, AD&D and Life Insurance

Paid Time Off and 401(k) with company match

Paid training and real career growth

Competitive compensation package

Employee discounts on vehicle purchase, parts, service and more

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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