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Smashburger

Guest Service Expert

Smashburger, Gilbert, Arizona, United States, 85233

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SMASHBURGER

Cashier (Guest Service Expert) Our first Smashburger restaurantopened in 2007 with one single notion in mind; to serve a better burger ! Better burgers takes better service,support and teamwork. That's why wetreatourteam members fairly in a diverse and safe environment. Withan average of 10 restaurants opening each year, we invest in building internalopportunities for our teams’ learning and growth.” We just build better . BetterBurgers. Better Teams. Better Experiences.

Better Benefits : Build a better experiencework & lifestyle!

Tipshare-earn up to $2 / hr. extra in tips

GetPaid $ to Refer your Friends

50% ofthe best burgers around (or other menu options)

Flexibleschedules in a fun, family friendly, team environment

Medical,Dental and Vision Options

Paidtime off – vacation and sick

401Kmatch (21 and older)

EmployeeAssistance Program

Fast trackfor career opportunities and management experience

Freeuniform and hat

Eligibilitybased off of time in position and average hours worked

ReferredEmployees Must Be in Good Standing & Referee must be employed withSmashburger at time of payout. Bonus is paid in two distributions

Cashier Responsibilities

Reporting to the Restaurant General Manager, our Cashiersare the Guest Service Experts (GSE) that champion better burgers! In this roleyou will :

Greet guests with a smile! Responsible forwelcoming new and repeat guests every visit

Promote a fun andpositive work environment

Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment

Be knowledgeable of all menu items so you canmake meal suggestions & answer questions

Verify each guest order for accuracy, manage“to-go” orders, process POS transactions and follow cash handling procedures& full understanding of Smashburger rewards program

Visit tables after food delivery to ensureguests have everything they need (refills, condiments, etc.) and that theirexperience has been perfect

Adhere to all active marketing promotions& encourage guests to complete surveys upon each visit

Foster and valuea safe work environment by following all personal and food safety and securitystandards

Have pride inkeeping floors, counters, dining area and restrooms clean at all times with theuse of company approved cleaning products

Ability tolisten, communicate and work well with others in a busy restaurant environment

Values integrityand doing the right thing, even when no one is watching

Follow companycash policies to ensure minimal losses through theft or shortages

Upsell food itemsto all guests ordering through thoughtful suggestions

Follow companyorder accuracy procedures to ensure a happy guest and minimize waste

Cashier(GSE) Requirements

No experience necessary – we buildbetter skills! Must successfully complete Smashburger training program

Must be 16 yearsold

Physical ability to stand for extended periods of time & to move and lift boxes of food / supplies up to 25 lbs.

Show up on timeto work variable hours / days, including nights, weekends, and holidays

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